Banquet Server On-Call
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
About the location
Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.
About the role
Banquet Servers will assist guests by providing exceptional and anticipatory service during events, is knowledgeable of menu and preparation methods. Banquet Servers will follow orders set by the event plan and managers.
Responsibilities
- Offer pre-determined menu selections to each table; maintain knowledge of each selection’s origin, taste, and preparation method.
- Communicate guest orders including any special needs or requests to the Banquet Manager or kitchen; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.
- Greet guests in a professional manner and respond urgently and appropriately to guest concerns and requests.
- Assist in set-up of linen, china, glass, silver, and accent pieces for each function according to the banquet event order.
- Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
- Breakdown, clean and set-up of tables, buffets, and food stations.
- Plate, prepare and serve food.
- Assist with set-up and breakdown of banquet events.
- Perform other tasks or projects as assigned by management.
- Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed.
Requirements
- Preferred experience in a luxury hotel in food and beverage service or related work.
- Bartending experience is a plus.
- Strong oral presentation skills.
- Ability to follow detailed instructions regarding events.
- Ability to execute tasks independently and in a team.
- Ability to multi-task in a high volume and demanding environment.
- Candidates must possess valid US work authorization.
Pay
Hourly: $18.51
Benefits
- Complimentary Employee Meals
- 401k Retirement Plans
Schedule
- On Call availability
- Flexible for early morning, mid-day, and evening shifts in order to support 24/7 operational business needs