Banquet Manager
Upland Brewing Company · Jeffersonville, IN · 3 mo ago
On-siteManagementFull-time
Veterans
None specified
About the role
Drives sales on the site level by vetting and answering leads, performing community outreach, helping to plan programming, and performing high-level event execution.
Responsibilities
- Vets all leads in CRM software and responds to all leads within one business day
- Stays up to date with tasks assigned in CRM software and keeps templates up to date
- Fulfills leads through contract signing
- Assigns tasks and leads through CRM software
- Works closely with GM, Chef, and marketing to ensure successful events
- Establishes and maintains working relationships with community allies such as local chambers, Soln, etc.
- Conducts community outreach
- Executes events at high level to keep customers coming back
- Identifies events and shows to increase marketing and investment opportunities in each market
- PARTNERS WITH MARKETING TEAM ON MARKETING AND PROMOTIONAL MATERIALS
- HELPS TO PLAN IN STORE PROGRAMMING WHICH DRIVES REVENUE AND HIGHLIGHTS THE RESTAURANT SPACE
- OTHER VARIOUS OPERATIONAL RESPONSIBILITIES AS ASSIGNED
Supervisory Responsibilities
Directly supervises the banquet team and staff on the day of to ensure flawless execution.
Competencies
- Communications
- Coolation
- Customer Service
- Job Knowledge
- Managing People
- Planning/Organizing
- Sales Skills
Qualifications
- High School Diploma or GED equivalent required
- Bachelor’s degree preferred
- Five (5) or more years of banquet experience preferred
- Excellent verbal, written, and interpersonal communication
- Proven ability to cultivate community partnerships
- Strong time management and organization skills
- Previous management/leadership experience
- Experience using MS Office products and Tripleseat software
- Valid driver’s license