Jobs · Manufacturing · Illinois

Banquet Manager

Hollywood Casino Aurora · Aurora, IL · 2 wk ago
Manufacturing$72k/yrFull-time

SUMMARY

The Banquet Manager oversees all banquet and special event operations. This role ensures exceptional guest service by planning, coordinating, and supervising banquet events such as weddings, corporate meetings, conventions, VIP functions, and private parties. The Banquet Manager leads banquet staff, coordinates with culinary, beverage, sales, and casino departments, manages event logistics, and maintains high standards of service, safety, and profitability.

Qualification Requirements

  • Must be at least 21 years of age.
  • At least five (5) years of varied Food and Beverage progressive management experience, with strong convention/catering background.
  • Extensive knowledge of culinary, banquets, bar and restaurant operations.
  • Menu planning, food, liquor and labor costing, budget, P/L statements.
  • Exceptional leadership and communications skills.
  • Knowledge of food preparation and menu engineering.
  • Exceptional knowledge of serving skills at all levels.
  • Extensive wine, beer and spirits knowledge.
  • Intermediate to advanced computer skills.
  • Thorough knowledge of budgeting, fiscal planning, and Food and Beverage cost control.
  • Exceptional customer service skills.
  • Comprehensive food knowledge, which includes Profit and Loss Statements, cost control, training, inventory control and sanitation.

Reasoning Abilities

  • Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Supervisory Responsibilities

  • Responsible for staff development and training programs.
  • Responsible for rewards and recognition program to maximize employee engagement.
  • Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
  • Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
  • Determines work procedures and expedites workflow.
  • Responsible for employee performance (disciplining, coaching, counseling).

Physical Demands

  • Regularly stand and use hands to finger, handle, or feel objects, tools, or controls.
  • Frequently reach with hands and arms.
  • Frequent and occasional lifting and/or moving up to 10, 25, and 50 pounds respectively.
  • Must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Work Environment

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Employee may be exposed to an environment containing unrestricted second hand tobacco smoke.

Starting Salary

$72,000.00 annually, based on experience.

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