Banquet Houseperson

About Pyramid Global Hospitality

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets.

About Our Property

At the Boston Marriott Burlington, we pride ourselves on being the best employer in the area. Our culture, full benefit plans (including 401k with a company match), and lucrative bonus programs set us apart. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for their success. We believe each team member plays a key part in delivering outstanding service and memorable guest experiences.

Responsibilities

• Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management.
• Daily thorough cleaning of classrooms, ballrooms, and team rooms following proper cleaning standards, including the removal of trash from meeting spaces and restocking of meeting room supplies.
• Refresh meeting rooms during meal and coffee breaks.
• Complete special projects as directed by department management.
• Move convention material boxes, programs, etc., from hotel receiving docks, registration areas, guest rooms, or suites.
• Bus tables and re-set them as needed.
• Resolve guests’ issues and create an amazing experience.
• Communicate and maintain a positive relationship with culinary and stewarding staff.
• Maintain an awareness of all functions, events, and meetings taking place at any given time.

Requirements

• At least 18 years of age.
• Able to accurately follow instructions, both verbally and written.
• Highly detail-oriented.
• Comfortable working in a fast-paced environment.
• Excellent communication skills.
• Thrives in a teamwork environment.
• Flexible schedule that may include evenings, weekends, and holidays.
• Problem-solving skills.
• Passion for creating an exceptional experience for all guests.
• Comfortable being on your feet throughout the shift, with intermittent periods of walking and stair climbing.
• Able to frequently lift and carry up to 25 lbs. at shoulder height and frequently lift and carry up to 50 lbs.
• Able to bend, squat, push, and pull frequently.

Pay

$19.00 per hour.