BANQUET HOUSEPERSON

About the role

The newly opened AC Element Phoenix Norterra Hotel is a Marriott-Bonvoy property. Both hotel brands are under one roof, with AC catering to business travelers and other guests while the Element is designed for extended-stay visitors.

Responsibilities

• Communicate with supervisor throughout shift to be aware of the work.
• Set up all meeting rooms to the specifications of the guest, including considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dancefloors, etc., from storage area to meeting rooms.
• Supply and replenish meeting rooms with clean glasses and fresh water.
• Break down all meeting rooms where meetings have concluded and return items to storage closet so the room will be available to be reset for the next function.
• Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.

Minimum Qualifications

• A minimum of 1 year of experience working in an event space doing set-up, break-down, turning and servicing of rooms.
• Excellent communication skills.
• Ability to read diagrams and Banquet Event Orders.
• Ability to work independently with minimal supervision.
• A positive attitude towards providing exceptional guest service.

Preferred Qualifications

• Ability to work in a fast-paced environment.
• A passion for hospitality and guest service.
• Team player: works well as a member of a group.
• Desire to work in a busy restaurant with a bar.