Banquet Houseperson

Responsibilities

• Report to work on time and in complete uniform prepared for shift.
• Prepare function space for catered and convention functions in a timely manner.
• Maintain, clean and organize all banquet function, service and storage areas.
• Maintain proper handling of Hotel property and equipment while maintaining proper safety and security procedures.
• Setup and teardown function spaces properly and efficiently.
• Sanitize function areas and back of house areas. Remove trash to dumpster.
• Maintain organize equipment in storage areas during function setups and teardowns.
• Aid guests with all requests.
• Follow events through agenda (Banquet Event Report) to service areas and guests.
• General repair to equipment.

Requirements

• Experience and Education Required: High School diploma preferred.
• Skills Required: Must be able to speak, read, write and understand the English language; compute accurate mathematical calculations; provide legible communication and directions; perform job functions with attention to detail, speed and accuracy; prioritize and organize; think clearly, remain calm and resolve problems using sound judgment; follow directions thoroughly; understand guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent resort data; use a computer keyboard and possess basic typing skills; possess moderate to advanced computer skills; work in a dynamic and constantly changing environment; be adept to multitasking.
• Physical Demands: Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance; stand, sit, or walk for an extended period of time or for an entire work shift; reach overhead and below the knees, including bending, twisting, pulling, and stooping; use, carry, and operate all necessary office equipment using finger dexterity; communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity; visually look at a computer for extended periods of time; adapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems; most work tasks are performed indoors.