Banquet Houseperson

About the Role

A Banquet Houseperson is responsible for the proper execution of the set-up of all banquet functions, including breakdown and resets, with minimal supervision. This role ensures the flawless presentation and physical execution of all resort events. Banquet Housepersons may be called on to perform other banquet duties as needed and must have open availability for early mornings, late evenings, weekends, and holidays.

Responsibilities

• Execute the proper setting up of function rooms, coffee breaks, buffets, and bars as needed, using the Banquet Event Order (BEO) as a reference.
• Perform breakdowns and resets promptly, ensuring function rooms are cleaned after every event.
• Utilize knowledge of various types of equipment and set-up styles used in meeting rooms.
• Ensure superior service and sanitation standards; all rooms and tabletop utensils must be detailed and presentable before every function.
• Respond to guest needs as requested.
• Ensure all departmental equipment is in working order and participate in preventative maintenance.
• Conduct daily inspection of banquet hallways, meeting rooms, storerooms, and public areas.
• Participate in pre-shift communication with fellow staff and supervisors for every function.
• Maintain daily exchange of information between the Banquet Captain, Manager, and line-level associates.
• Follow all company safety and security policies and procedures.
• Maintain a clean, safe, and environmentally responsible work environment.
• Report maintenance needs, accidents, injuries, and unsafe work conditions immediately.

Physical Requirements

• Must have the physical strength, stamina, and agility to perform the assigned duties.
• Must frequently lift and/or move up to 50 pounds (e.g., tables, chairs, and equipment).
• Physical ability to perform the functions of the job, which includes lifting and moving large equipment.