Banquet Front Of the House & Events Manager

About the role

Banquet and Events Manager Oversee every aspect of front-of-house operations—from event setup and service coordination to client interaction and post-event evaluation—while maintaining the highest standards of hospitality and customer satisfaction.

Responsibilities

• Lead by example, demonstrating exceptional service, communication, and organizational skills to guarantee a flawless guest experience.
• Train and develop staff, ensuring team members are properly prepared, professional, and aligned with Arc Culinary’s service standards.
• Motivate service teams, collaborate closely with culinary and operations staff to ensure all events reflect Arc Culinary’s commitment to excellence.

Requirements

• A high school diploma/GED preferred but will substitute for prior banquet captain/server experience.
• Minimum of three to six years of work experience in the banquet/food service industry.
• Must successfully complete required screening: Level II background check, physical and drug screen.
• Experience with business lines and retail venues meal production.
• HACCP and Servsafe knowledge is preferred.
• Detail oriented, organized, able to lead and direct a team of varied experience levels and be flexible with business demands including evenings and weekends.

Qualifications

High school diploma/GED preferred but will substitute for prior banquet captain/server experience. Minimum of three to six years of work experience in the banquet/food service industry. Must successfully complete required screening: Level II background check, physical and drug screen. Experience with business lines and retail venues meal production. HACCP and Servsafe knowledge is preferred. Detail oriented, organized, able to lead and direct a team of varied experience levels and be flexible with business demands including evenings and weekends.

Skills

Exceptional service, communication, and organizational skills. Leadership and motivational abilities. Team management and collaboration skills. Flexibility with business demands including evenings and weekends. Ability to handle multiple tasks simultaneously.

Benefits

Generous Paid Time Off: 26 days (5 weeks!) of PTO per year
Employee Referral Bonuses
Paid Training & Certifications
Comprehensive Medical Coverage including HSA with employer matching & FSA options
Comprehensive Dental & Vision Coverage
Employer-Paid Life Insurance with option to increase coverage voluntarily
Short/Long Term Disability
Voluntary Insurance Plans including Critical Illness, Accident, Hospital Indemnity, Pet Insurance, Legal Aid & ID Theft
Retirement Plan with employer matching
Employee Assistance Program for you and your immediate family
Ongoing Professional Development through Arc Educates

Pay

$60,000

Schedule

Flexible schedule to accommodate events and business demands, including evenings and weekends.