Banquet Captain | Part-Time | Lucas Museum of Narrative Art

Responsibilities

• Lead and supervise banquet servers and support staff during assigned events.
• Conduct pre-shift meetings to communicate event details, service expectations, menu information, and staffing assignments.
• Review banquet event orders (BEOs) to ensure all event specifications are understood and executed accurately.
• Cook up room setup, table configurations, décor placement, buffet presentations, and event breakdown according to established standards.
• Ensure food and beverage service is delivered professionally, efficiently, and in accordance with timing requirements.
• Maintain a clean, organized, and safe work environment before, during, and after events.
• Perform hands-on banquet service duties as needed to support the team.

Qualifications

• A high school diploma or GED required.
• 2-3 years of banquet, restaurant, hotel, catering, or hospitality experience required.
• Previous leadership or supervisory experience in banquet or food and beverage operations preferred.
• Experience working in high-volume convention centers, hotels, arenas, or event venues preferred.
• Strong leadership, communication, and organizational skills.
• Ability to read and interpret Banquet Event Orders (BEOs).
• Strong problem-solving skills with the ability to make decisions in a fast-paced environment.
• Basic computer and point-of-sale (POS) system knowledge preferred.
• Food Handler Certification required (or ability to obtain within required timeframe).
• Alcohol service certification required if assigned to events serving alcohol.
• Food Protection Manager certification preferred.
• Ability to stand and walk for extended periods, often 8–10 hours.
• Ability to lift and carry heavy objects.
• Frequent bending, reaching, pushing, pulling, and climbing stairs.
• Ability to move banquet tables, chairs, equipment, and service carts as needed.

About The Venue

The hospitality operation features a diverse portfolio of dining experiences, including a multi-concept café, a modern luxury restaurant, a licensed Starbucks location, and a robust special events catering program. The team is dedicated to delivering exceptional guest experiences through outstanding food, service, and hospitality within one of the nation's premier cultural destinations.