Banquet Captain - FSU Athletics - FSU Athletics - Concessions

Job Responsibilities

• Supervise banquet servers and support staff during meetings, conferences, weddings, and special events.
• Cookinate event setup, service execution, and breakdown according to event orders and client specifications.
• Conduct pre-event meetings to review event details, service expectations, and staff assignments.
• Monitor banquet service to ensure timely and professional food and beverage delivery.
• Inspect banquet rooms and event spaces to ensure proper setup, cleanliness, and presentation standards are met.
• Act as the primary contact for banquet service staff during events and address operational issues as they arise.
• Communicate effectively with culinary, catering, and management teams to ensure seamless event execution.
• Assist with training, coaching, and developing banquet staff on service standards and guest relations.
• Handle guest requests, concerns, and special accommodations in a professional and timely manner.
• Verify event details, timelines, and service requirements prior to guest arrival.
• Assist with inventory management and the proper care of banquet equipment, supplies, and company assets.
• Complete event documentation and provide feedback regarding operational successes and opportunities for improvement.
• Support additional food and beverage operations as needed.

Qualifications

• A high school diploma or GED is required.
• Previous banquet, catering, restaurant, hospitality, or food and beverage experience is required.
• Prior supervisory or leadership experience is preferred.
• Strong knowledge of banquet service standards and event operations is required.
• Excellent guest service and interpersonal communication skills are essential.
• The ability to lead and motivate a team in a fast-paced environment is necessary.
• Strong organizational, problem-solving, and time management skills are required.
• Basic computer and administrative skills are preferred.
• Knowledge of food safety and responsible alcohol service practices is important.
• Availability to work flexible schedules, including evenings, weekends, holidays, and special events is required.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift, push, pull, and carry up to 50 pounds.
• Ability to bend, stoop, reach, and perform repetitive motions.
• Ability to transport banquet equipment, tables, chairs, and service items as needed.
• Ability to work in indoor and outdoor event environments.

About Aramark

About Aramark: Our Mission: Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark: Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. #FSU