Banquet Captain

Responsibilities

• Provide exceptional guest service to all customers.
• Leads the team with motivation and direction and assures that all standards of quality are in place.
• Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.
• Deliver food and beverages from staging areas to guests as needed to assist the team.
• Assist other servers during peak periods in delivering food and guest requests.
• Train others on serving plated, and reception style meal services.
• Anticipate guest’s needs and monitor the guests dining experience to ensure satisfaction with food and service.
• Respond promptly and courteously to any requests.
• Oversee setup, execution, and clean-up for all events.
• Perform side work to prepare for upcoming events.
• Assure all service areas are kept clean and safe at all times.
• Relieves banquet manager and operates the department.

Requirements

• Must have open availability.
• Must have minimum of 3 years' Banquet Captain experience in hotel banquet setting.
• Shift Times: Open flexibility is required to work AM/PM on weekdays & weekends, hours may vary based on business needs.

Qualifications

• Must have open availability.
• Must have minimum of 3 years' Banquet Captain experience in hotel banquet setting.
• Shift Times: Open flexibility is required to work AM/PM on weekdays & weekends, hours may vary based on business needs.

Skills

• Exceptional guest service skills.
• Leadership and motivational abilities.
• Ability to anticipate and meet guest needs.
• Knowledge of plated and reception style meal services.
• Strong organizational and time management skills.
• Ability to work flexible hours, including weekends.

Benefits

• Competitive wages.
• Comprehensive benefit package including medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, training & development, and career advancement opportunities.

Pay

$27.80 to $33.36 per hour.

Schedule

Open flexibility is required to work AM/PM on weekdays & weekends, hours may vary based on business needs.