Banquet Captain

About the role

Legends Global, the leader in privately managed public assembly facilities, is seeking a Banquet Captain at the Oklahoma City Convention Center. This position is responsible for supervision and coordination of banquet servers to ensure prompt food service and guest satisfaction.

Responsibilities

• Supervise and coordinate activities of banquet servers during banquets to ensure timely food service.
• Stay in contact with the host (on-site contact) throughout the event to maintain high guest satisfaction.
• Communicate effectively, both verbally and in writing, in English.
• Make quick and accurate decisions, consult with Banquet Manager regarding serving arrangements and additional employees/equipment.
• Meet with Chef on Duty at the start of every shift to review banquet event orders for menu, timing, special requests, and Chef’s expectations.
• Meet with clients prior to the event to review menu and itinerary.
• Anticipate and respond promptly to customer needs, resolve conflicts, and exceed guest expectations.
• Conduct lineup with staff at the start of each shift, inspect uniforms, menus, and event itineraries, and provide brief training topics.
• Prepare Captain's Reports detailing the function and comments from the host.
• Promote and maintain the highest level of customer service to all guests.
• Determine when a guest should not be served additional alcoholic beverages according to Legends Global policies.
• Inspect function space prior to the event to ensure cleanliness, organization, and ambiance.
• Ensure food is correctly garnished and arranged during service.
• Carry out responsibilities in accordance with the organization's/department policies and applicable laws.
• Ensure front and back of the house are maintained in a clean and orderly fashion.
• Ensure all closing duties for staff are completed before staff sign out.
• Provide feedback on staff performance to the manager and report disciplinary problems to the manager.
• Participate in the counseling of employees.
• Foster and promote a cooperative working climate, maximizing productivity and employee morale.
• Complete all paperwork and closing duties in accordance with departmental standards.
• Notify the manager when supplies are low.
• Perform work through repetitive eye/hand coordination, constant reaching, standing, walking, and stooping.
• Balance and have good manual dexterity.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Work through repetitive eye/hand coordination.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.
• Perform tasks requiring daily lifting and carrying up to 20 lbs. for up to 10 minutes at a time.