Banquet Captain

About the role

The Event Captain is responsible for ensuring the success of the Event Operations and Event Operations related food and beverage operations. They must follow the required procedures for handling, cleaning, disposing of food and beverages. Previous Event Captain experience is preferred. Previous bartending experience required.

Responsibilities

• Oversee all aspects of banquet events, including setup, service, and breakdown, ensuring they run smoothly and efficiently.
• Supervise and lead a team of banquet servers and support staff, assigning tasks and ensuring they provide excellent service.
• Act as a point of contact between event planners, kitchen staff, and serving teams to relay information and ensure the event's success.
• Provide exceptional customer service to event attendees, addressing inquiries and handling any issues or special requests that may arise during the event.
• Maintain a high level of cleanliness and awareness of sanitary practices.
• Relay important information about orders, allergies and special requests to the appropriate person.
• Ensure that all aspects of the event, including food presentation, table settings, and overall ambiance, meet or exceed the established standards.
• Maintain a strict timeline to ensure that events progress according to schedule, including the timely serving of courses and any planned activities or speeches.
• Oversee the inventory of banquet supplies, including tableware, linens, and other event-related items, and request replenishments as needed.
• Ensure compliance with health and safety regulations, including food safety guidelines, and take appropriate measures to prevent accidents or hazards during events.

Requirements

South Carolina ServSafe Alcohol Certification (or ability to obtain upon hire) required.

Qualifications

Must be able to work in a variety of weather conditions (rain, wind, snow, heat); Must be able to walk, climb into and out of and operate a vehicle frequently, with occasional stair climbing. Must be able to sit for long periods of time Must be able to repetitively lift, push, pull & carry up to 15 lbs., frequently up to 25 lbs. and occasionally up to 75 lbs. Must be able to twist, bend and squat frequently; kneel or crawl occasionally; infrequently climb a ladder Must be able to perform repetitive hand & arm movements, pushing and pulling and simple grasping frequently; squeezing, overhead reaching & fine manipulation occasionally. Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently.

Skills

Exceptional customer service skills, ability to manage multiple tasks simultaneously, strong organizational and time management skills, attention to detail, ability to work independently and as part of a team.

Benefits

Free room nights*, Discounted and Friends & Family Room Rates Medical, Prescription, Dental, and Vision Insurance after 30 Days of Employment*

Pay

TBD

Schedule

TBD