Bankruptcy Specialist

About the role

The North Carolina Department of Revenue is recruiting for a Bankruptcy Specialist (Administrative Specialist I). The Bankruptcy Specialist serves an essential role in the Bankruptcy Unit that is charged with the task of protecting the state's interests in collecting tax obligations from taxpayers who have filed bankruptcy under federal bankruptcy laws. This position works in a hybrid capacity and is required to work at the Raleigh Headquarters multiple times a week.

Responsibilities

• Quickly and thoroughly process all bankruptcy notices received by the Bankruptcy Unit.
• Process specialized documents received from the courts and interpret the procedures that need to be followed throughout the work process.
• Process payments received.
• Make technical determinations based upon established procedures.
• Access taxpayer account information, enter information into a computerized tax system, and adhere to Departmental rules and regulations as well as Federal bankruptcy requirements.
• Answer telephone calls and respond to taxpayers, listening carefully to ensure the taxpayer's question is properly addressed, referring the caller to the appropriate Unit and Departmental staff for assistance.
• Quickly learn and understand the U.S. Bankruptcy Code and a variety of tax schedules (e.g., corporate income and franchise, individual income, motor fuels, sales and use, scrap tire, white goods, and withholding tax schedules).
• Adapt to changing priorities within the work unit depending on immediate needs of the Department.
• Prevent any disclosure of tax information to an unauthorized person.

Qualifications

• High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Knowledge, Skills, and Abilities

• Demonstrated experience analyzing facts, interpreting data, policies, and procedures.
• Demonstrated experience serving as part of a collaborative team.
• Demonstrated knowledge of Microsoft Office products, including Word, Excel, Access, and Outlook, with the ability to learn and utilize a variety of other processing systems.
• Bankruptcy-related work experience.

Pay

Recruitment range: $39,244 – $43,000.

Benefits

• Health insurance options.
• Standard and supplemental retirement plans.
• NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service.
• Twelve paid holidays per year.
• Fourteen vacation days per year which increase as length of service increases and accumulate year-to-year.
• Twelve sick days per year which are cumulative indefinitely.
• Paid Parental Leave.
• Personal Observance Leave and Community Service Leave.
• Longevity pay lump sum payout yearly based on length of service.
• 401K and 457 plans.
• Eligibility for the Public Service Loan Forgiveness Program.