Bankruptcy Associate II
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not create sections with filler like "commensurate with experience". Not applicable.
We need to decide which sections to include: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We have content for About the role (the "About The Role" paragraph). Responsibilities (Scope/Responsibilities and the bullet list). Requirements (Education & Professional Experience, maybe also Leadership/Hierarchy etc). Qualifications maybe overlapping with Requirements; but we can combine? The instruction says prefer few substantive sections over many thin ones. So we could merge Requirements and Qualifications into one? But they ask to use those headings if content exists. We have content for both: Education & Professional Experience is requirements; also "Intermediate knowledge of Bankruptcy laws..." could be qualifications. Also "Leadership/Hierarchy..." maybe part of qualifications. We could have separate sections: Requirements (education, experience) and Qualifications (knowledge, skills). Skills maybe technical proficiency. Benefits we have specifics. Pay we have. Schedule we have hybrid.
We must not duplicate content. Let's extract.
First, gather all substantive content:
Hybrid position: "This is a hybrid position requiring time both in the office and working remotely."
Intermediate knowledge: "Intermediate knowledge of the Bankruptcy laws, FDCPA and CFPB guidelines."
Hands on preparation, QC/validation, filing in any 1-2 of: Proof of Claims, Motions for Relief, Payment Change Notice, Post Petition Fee Notice, Cram down Rebooking, and/or Case Closing in a high volume, fast paced setting.
Scope/Responsibilities bullet list (the paragraph starting "Scope/Responsibilities:"): It's a sentence: "Solid knowledge of required job skills, company policies and procedures. Proven ability to apply knowledge to a variety of work assignments ranging in difficulty. Knowledge of mortgage industry practices, procedures and processes. Possesses ability to work with department deadlines. Establishes effective professional rapport with both internal & external customers. Effectively manages time, priorities and resources to achieve goals."
About The Role bullet list (the paragraph after "About The Role"): It's a long list of duties. Let's parse:
- Determine the validity of new BK filings
- Review loan payment histories, escrow and suspense accounts to prepare POC/MFR referral to attorney
- QC/Validate POC/MFR referrals prepared by vendor before sending to counsel
- Monitor bar dates and response deadlines to insure timely filings with the court
- Closely monitor vendor production and quality of work providing multiple daily directives to insure compliance with all investor requirements and court deadlines
- Review cramdown terms for rebooking/objection
- Review PCN/PPFN filings for approval
- Determine correct BK payment application
- Resolve objections, work with attorneys to structure Agreed Order terms
- Set up payment plans on Agreed Orders, monitor for compliance and refer out for NODs, guide vendor with same
- Approve or deny attorney fee request
- Complete docket event review, pencil ledger for payment validation and accuracy of loan history in BK Closing process
- Guide vendor in reviewing, and responding to, attorney inquiries; handle escalated matters personally for immediate resolution
- Utilize Pacer, Aacer, NDC and Ch. 13 Trustee websites in analyzing cases
- Complete docket event review, pencil ledger for payment validation and accuracy of loan history (duplicate? maybe repeat)
- Responsible for validating and physically signing legal documents, including declarations, affidavits, and other related documentation.
We need to avoid duplicate lines; there is duplicate "Complete docket event review, pencil ledger for payment validation and accuracy of loan history". We'll keep one.
About You Education & Professional Experience:
- Typically requires a minimum of 1 year of related work experience.
- High school diploma or GED equivalent required.
- Some college and/or mortgage experience a plus.
- One year customer service experience required.
Leadership/Hierarchy:
- Operates effectively under general supervision on routine assignments; receives instructions on new assignments.
Level of Decision Making:
- Semi-routine work assignments that sometimes vary outside of established routine. Takes ownership of problems and determines a solution.
Individual/Customer Impact:
- Decisions and actions have impact on success of team or department. Scope of work occasionally impacts assigned business area and/or its processes; ability to demonstrate positive impact on customer experience.
Communication:
- Proficient in verbal and written form as appropriate for varying audiences; ability to prepare clear written correspondence.
Technical Proficiency:
- Demonstrate intermediate computer and software skills necessary for job function. Exposure to mortgage-specific software. Familiarity with Microsoft Office.
What You’ll Get: generic benefits description; but we have specific benefits later.
About Us: company description; we can ignore as boilerplate? It's not required but could be considered "About Us" but not in list of headings; we should not include unless it's Benefits etc. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. About Us is not explicitly prohibited but could be considered boilerplate? It's not required to include; we can omit as not needed for the sections.
Compensation paragraph: includes pay range, bonus, incentives, benefits (medical, dental, vision, 401K, PTO). Also mentions that compensation and benefits subject to change. Also includes Fair Chance Ordinance for LA County and SF candidates.
We need to include Pay section with the range and bonus etc. Benefits section with medical, dental, vision, 401K, PTO, maybe also annual bonus? Bonus could be in Pay.
Schedule: hybrid position.
Now we need to decide which sections to include.
We have content for:
- About the role: the "About The Role" list.
- Responsibilities: the Scope/Responsibilities bullet list plus maybe the hands-on preparation etc. Could combine.
- Requirements: Education & Professional Experience (maybe also Leadership/Hierarchy etc). Could be Requirements.
- Qualifications: Intermediate knowledge of Bankruptcy laws etc, plus maybe technical proficiency? But technical proficiency could be Skills.
- Skills: Technical proficiency (intermediate computer skills, mortgage-specific software, MS Office). Also maybe communication? But communication is more of a requirement.
- Benefits: medical, dental, vision, 401K, PTO.
- Pay: $40,000-$73,000 plus annual bonus, incentives.
- Schedule: hybrid (office + remote).
We must not create sections with filler. All these have specific content.
We need to output HTML fragment only, no markdown.
We'll structure:
About the Role
- ... each duty
Responsibilities
- ... each responsibility from Scope/Responsibilities plus hands-on preparation etc.
Requirements
- ... education/experience items
Qualifications
- ... intermediate knowledge of Bankruptcy laws, FDCPA, CFPB guidelines; hands on preparation etc? Actually hands on preparation is responsibility. Maybe qualifications include: Intermediate knowledge of Bankruptcy laws, FDCPA, CFPB guidelines; ability to work with department deadlines; establishes effective professional rapport; etc. But we already have some in responsibilities. To avoid duplication, we can keep qualifications as: Intermediate knowledge of Bankruptcy laws, FDCPA, CFPB guidelines; Proven ability to apply knowledge to a variety of work assignments ranging in difficulty; Knowledge of mortgage industry practices, procedures and processes; Possesses ability to work with department deadlines; Establishes effective professional rapport with both internal & external customers; Effectively manages time, priorities and resources to achieve goals. However some of these appear in Scope/Responsibilities. Might be duplication but okay if they are distinct? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. Duplication is okay if it's in original? But we should avoid repeating same sentence verbatim? It says remove duplicated lines. So we should not duplicate identical lines. The Scope/Responsibilities list includes those exact sentences. So we should not repeat them in Qualifications. Instead Qualifications could focus on the knowledge areas: Intermediate knowledge of Bankruptcy laws, FDCPA, CFPB guidelines; maybe also "Some college and/or mortgage experience a plus" but that's requirement. Hmm.
Better to treat Qualifications as the knowledge/skill areas: Intermediate knowledge of Bankruptcy laws, FDCPA, CFPB guidelines; Knowledge of mortgage industry practices, procedures and processes; etc. But those appear in Scope/Responsibilities. However they are not duplicated exactly; Scope/Responsibilities includes "Knowledge of mortgage industry practices, procedures and processes." That's identical phrase. So we should not duplicate.
Thus maybe we don't need a Qualifications section; we can fold those into Requirements or Skills. But the instruction says include a section ONLY when the posting has real, specific content for it. If we think the posting has qualifications content (like intermediate knowledge etc) we could include Qualifications but ensure not to duplicate exact lines already used elsewhere. We could rephrase? But we must not invent or summarize away detail; we must preserve ALL substantive information. Rephrasing could be considered summarizing? It's okay to keep same meaning but not identical? The instruction says do NOT invent or summarize away detail. Rephrasing might be okay as long as we keep the detail. But safer to avoid duplication by not having a Qualifications section if its content is already covered elsewhere. However the instruction expects us to possibly include Qualifications if there is content like "Intermediate knowledge of the Bankruptcy laws, FDCPA and CFPB guidelines." That is a specific qualification not duplicated elsewhere exactly (though similar to knowledge of mortgage industry). The Scope/Responsibilities includes "Knowledge of mortgage industry practices, procedures and processes." That's different. So we can include Qualifications with that line.
Thus Qualifications: "Intermediate knowledge of the Bankruptcy laws, FDCPA and CFPB guidelines."
Also maybe "Hands on preparation, quality control/validation, and/or filing in any 1-2 of the following key bankruptcy areas: Proof of Claims, Motions for Relief, Payment Change Notice, Post Petition Fee Notice, Cram down Rebooking, and/or Case Closing in a high volume, fast paced setting." That's more of a responsibility.
Thus Qualifications section will have that one line.
Skills: Technical proficiency: "Demonstrate intermediate computer and software
for prose. We must not create sections with filler like "commensurate with experience". Not applicable. We need to decide which sections to include: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content for About the role (the "About The Role" paragraph). Responsibilities (Scope/Responsibilities and the bullet list). Requirements (Education & Professional Experience, maybe also Leadership/Hierarchy etc). Qualifications maybe overlapping with Requirements; but we can combine? The instruction says prefer few substantive sections over many thin ones. So we could merge Requirements and Qualifications into one? But they ask to use those headings if content exists. We have content for both: Education & Professional Experience is requirements; also "Intermediate knowledge of Bankruptcy laws..." could be qualifications. Also "Leadership/Hierarchy..." maybe part of qualifications. We could have separate sections: Requirements (education, experience) and Qualifications (knowledge, skills). Skills maybe technical proficiency. Benefits we have specifics. Pay we have. Schedule we have hybrid. We must not duplicate content. Let's extract. First, gather all substantive content: Hybrid position: "This is a hybrid position requiring time both in the office and working remotely." Intermediate knowledge: "Intermediate knowledge of the Bankruptcy laws, FDCPA and CFPB guidelines." Hands on preparation, QC/validation, filing in any 1-2 of: Proof of Claims, Motions for Relief, Payment Change Notice, Post Petition Fee Notice, Cram down Rebooking, and/or Case Closing in a high volume, fast paced setting. Scope/Responsibilities bullet list (the paragraph starting "Scope/Responsibilities:"): It's a sentence: "Solid knowledge of required job skills, company policies and procedures. Proven ability to apply knowledge to a variety of work assignments ranging in difficulty. Knowledge of mortgage industry practices, procedures and processes. Possesses ability to work with department deadlines. Establishes effective professional rapport with both internal & external customers. Effectively manages time, priorities and resources to achieve goals." About The Role bullet list (the paragraph after "About The Role"): It's a long list of duties. Let's parse: - Determine the validity of new BK filings - Review loan payment histories, escrow and suspense accounts to prepare POC/MFR referral to attorney - QC/Validate POC/MFR referrals prepared by vendor before sending to counsel - Monitor bar dates and response deadlines to insure timely filings with the court - Closely monitor vendor production and quality of work providing multiple daily directives to insure compliance with all investor requirements and court deadlines - Review cramdown terms for rebooking/objection - Review PCN/PPFN filings for approval - Determine correct BK payment application - Resolve objections, work with attorneys to structure Agreed Order terms - Set up payment plans on Agreed Orders, monitor for compliance and refer out for NODs, guide vendor with same - Approve or deny attorney fee request - Complete docket event review, pencil ledger for payment validation and accuracy of loan history in BK Closing process - Guide vendor in reviewing, and responding to, attorney inquiries; handle escalated matters personally for immediate resolution - Utilize Pacer, Aacer, NDC and Ch. 13 Trustee websites in analyzing cases - Complete docket event review, pencil ledger for payment validation and accuracy of loan history (duplicate? maybe repeat) - Responsible for validating and physically signing legal documents, including declarations, affidavits, and other related documentation. We need to avoid duplicate lines; there is duplicate "Complete docket event review, pencil ledger for payment validation and accuracy of loan history". We'll keep one. About You Education & Professional Experience: - Typically requires a minimum of 1 year of related work experience. - High school diploma or GED equivalent required. - Some college and/or mortgage experience a plus. - One year customer service experience required. Leadership/Hierarchy: - Operates effectively under general supervision on routine assignments; receives instructions on new assignments. Level of Decision Making: - Semi-routine work assignments that sometimes vary outside of established routine. Takes ownership of problems and determines a solution. Individual/Customer Impact: - Decisions and actions have impact on success of team or department. Scope of work occasionally impacts assigned business area and/or its processes; ability to demonstrate positive impact on customer experience. Communication: - Proficient in verbal and written form as appropriate for varying audiences; ability to prepare clear written correspondence. Technical Proficiency: - Demonstrate intermediate computer and software skills necessary for job function. Exposure to mortgage-specific software. Familiarity with Microsoft Office. What You’ll Get: generic benefits description; but we have specific benefits later. About Us: company description; we can ignore as boilerplate? It's not required but could be considered "About Us" but not in list of headings; we should not include unless it's Benefits etc. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. About Us is not explicitly prohibited but could be considered boilerplate? It's not required to include; we can omit as not needed for the sections. Compensation paragraph: includes pay range, bonus, incentives, benefits (medical, dental, vision, 401K, PTO). Also mentions that compensation and benefits subject to change. Also includes Fair Chance Ordinance for LA County and SF candidates. We need to include Pay section with the range and bonus etc. Benefits section with medical, dental, vision, 401K, PTO, maybe also annual bonus? Bonus could be in Pay. Schedule: hybrid position. Now we need to decide which sections to include. We have content for: - About the role: the "About The Role" list. - Responsibilities: the Scope/Responsibilities bullet list plus maybe the hands-on preparation etc. Could combine. - Requirements: Education & Professional Experience (maybe also Leadership/Hierarchy etc). Could be Requirements. - Qualifications: Intermediate knowledge of Bankruptcy laws etc, plus maybe technical proficiency? But technical proficiency could be Skills. - Skills: Technical proficiency (intermediate computer skills, mortgage-specific software, MS Office). Also maybe communication? But communication is more of a requirement. - Benefits: medical, dental, vision, 401K, PTO. - Pay: $40,000-$73,000 plus annual bonus, incentives. - Schedule: hybrid (office + remote). We must not create sections with filler. All these have specific content. We need to output HTML fragment only, no markdown. We'll structure:
About the Role
- ... each duty
Responsibilities
- ... each responsibility from Scope/Responsibilities plus hands-on preparation etc.
Requirements
- ... education/experience items
Qualifications
- ... intermediate knowledge of Bankruptcy laws, FDCPA, CFPB guidelines; hands on preparation etc? Actually hands on preparation is responsibility. Maybe qualifications include: Intermediate knowledge of Bankruptcy laws, FDCPA, CFPB guidelines; ability to work with department deadlines; establishes effective professional rapport; etc. But we already have some in responsibilities. To avoid duplication, we can keep qualifications as: Intermediate knowledge of Bankruptcy laws, FDCPA, CFPB guidelines; Proven ability to apply knowledge to a variety of work assignments ranging in difficulty; Knowledge of mortgage industry practices, procedures and processes; Possesses ability to work with department deadlines; Establishes effective professional rapport with both internal & external customers; Effectively manages time, priorities and resources to achieve goals. However some of these appear in Scope/Responsibilities. Might be duplication but okay if they are distinct? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. Duplication is okay if it's in original? But we should avoid repeating same sentence verbatim? It says remove duplicated lines. So we should not duplicate identical lines. The Scope/Responsibilities list includes those exact sentences. So we should not repeat them in Qualifications. Instead Qualifications could focus on the knowledge areas: Intermediate knowledge of Bankruptcy laws, FDCPA, CFPB guidelines; maybe also "Some college and/or mortgage experience a plus" but that's requirement. Hmm. Better to treat Qualifications as the knowledge/skill areas: Intermediate knowledge of Bankruptcy laws, FDCPA, CFPB guidelines; Knowledge of mortgage industry practices, procedures and processes; etc. But those appear in Scope/Responsibilities. However they are not duplicated exactly; Scope/Responsibilities includes "Knowledge of mortgage industry practices, procedures and processes." That's identical phrase. So we should not duplicate. Thus maybe we don't need a Qualifications section; we can fold those into Requirements or Skills. But the instruction says include a section ONLY when the posting has real, specific content for it. If we think the posting has qualifications content (like intermediate knowledge etc) we could include Qualifications but ensure not to duplicate exact lines already used elsewhere. We could rephrase? But we must not invent or summarize away detail; we must preserve ALL substantive information. Rephrasing could be considered summarizing? It's okay to keep same meaning but not identical? The instruction says do NOT invent or summarize away detail. Rephrasing might be okay as long as we keep the detail. But safer to avoid duplication by not having a Qualifications section if its content is already covered elsewhere. However the instruction expects us to possibly include Qualifications if there is content like "Intermediate knowledge of the Bankruptcy laws, FDCPA and CFPB guidelines." That is a specific qualification not duplicated elsewhere exactly (though similar to knowledge of mortgage industry). The Scope/Responsibilities includes "Knowledge of mortgage industry practices, procedures and processes." That's different. So we can include Qualifications with that line. Thus Qualifications: "Intermediate knowledge of the Bankruptcy laws, FDCPA and CFPB guidelines." Also maybe "Hands on preparation, quality control/validation, and/or filing in any 1-2 of the following key bankruptcy areas: Proof of Claims, Motions for Relief, Payment Change Notice, Post Petition Fee Notice, Cram down Rebooking, and/or Case Closing in a high volume, fast paced setting." That's more of a responsibility. Thus Qualifications section will have that one line. Skills: Technical proficiency: "Demonstrate intermediate computer and software