Banking Specialist 1
About the Role
Convergint is looking for a full-time, enthusiastic, results-driven, and forward-thinking Bank Equipment Installer to join our team. In this role, you will install, program, system start-up/check-out, certify, and provide customer training on assigned projects, including alarm systems, CCTV, pneumatic drive-ups, ATMs, vaults, and safe deposit boxes. You will be part of a dynamic team that supports your growth as Convergint expands.
Responsibilities
- Act as "our customer’s best service provider" to ensure Convergint remains the customer’s first choice for service.
- Install, program, test, repair, and service a variety of non-routine systems and equipment, including security, fire alarm, and life safety systems.
- Serve as a key interface for technical support and training for customers, maximizing customer satisfaction.
- Complete accurate and detailed service reports for customers and Convergint in a timely manner to ensure accurate invoicing and job cost tracking.
- Participate in the Recruit Awesome People program to help grow Convergint by promoting our colleague-first culture and referring top talent.
Requirements
- Exceptional customer focus and ability to work under pressure; proactive in meeting customer needs.
- Willingness to learn technical skills related to fire alarm systems and/or electronic security systems.
- Self-starter who works well with minimal direct supervision.
- Solid mechanical and electrical aptitude (e.g., experience with hand and power tools such as drills, screwdrivers, wire strippers, hacksaws, and crimpers).
- Valid driver’s license with a clean driving record.
- Ability to travel locally to job sites regularly; minimal overnight travel may be required.
Qualifications
- High School diploma or GED, or equivalent experience.
- Preferred (but not required): 1-3 years of relevant field service experience.
Skills
- Good verbal, written, and interpersonal communication skills.
Benefits
- 10 Company Holidays and Paid Time Off starting at 13 days annually.
- Fun & Laughter Day Off.
- Medical, Dental, and Vision Plans.
- Life Insurance and Disability Plan.
- Wellness Program.
- 401K Matching Plan.
- Colleague Assistance Program.
- Tuition reimbursement.
- Competitive salary and compensation plan.
- Vehicle reimbursement plan or company vehicle.
- Corporate Social Responsibility Day.
- Cell phone reimbursement (if applicable).
- Paid parental leave.
About Convergint
With 20 years of proven growth and exceptional performance, Convergint’s mission is to be our customer’s best service provider. Our company is built on a foundation of 10 Values and Beliefs that drive our unmatched culture, making us the #1 global, service-based systems integrator in the industry. We take pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
Convergint fosters a supportive, accessible, and inclusive environment where all individuals can realize their maximum potential. We embrace equal opportunity and encourage everyone to be the best version of themselves at work and home.