Banking Specialist 1

About the Role

Convergint is looking for a full-time, enthusiastic, results-driven, and forward-thinking Bank Equipment Installer to join our team. In this role, you will install, program, system start-up/check-out, certify, and provide customer training on assigned projects, including alarm systems, CCTV, pneumatic drive-ups, ATMs, vaults, and safe deposit boxes. You must have good verbal, written, and interpersonal communication skills.

As a Bank Equipment Installer, you are part of a dynamic team that allows you to grow as Convergint grows.

Who You Are

You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability, and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be their best at work and home.

Who We Are

With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We value diversity and operate on a foundation of 10 Values and Beliefs that drive our culture, making us the #1 global, service-based systems integrator in the industry. We protect the lives and assets of our customers and their communities with the solutions we provide.

Responsibilities

• Act as “our customer’s best service provider” at all times, ensuring Convergint is the customer’s first choice for service.
• Install, program, test, repair, and service a variety of non-routine systems and equipment, including security, fire alarm, and life safety systems.
• Serve as a key interface for technical support and training for customers, maximizing customer satisfaction.
• Complete accurate and detailed service reports for customers and Convergint in a timely manner to allow for accurate invoicing and job cost tracking.
• Participate in our Recruit Awesome People program to help grow Convergint by promoting our colleague-first culture and referring top talent.

Requirements

• Exceptional customer focus and ability to work under pressure; ability to anticipate and meet customer needs.
• Willingness to learn technical skills related to fire alarm systems and/or electronic security systems.
• Self-starter who works well with direct supervision.
• Solid mechanical and electrical aptitude (e.g., experience with hand and power tools such as drills, screwdrivers, wire strippers, hacksaws, and crimpers).
• A valid driver’s license with a clean driving record.
• Ability to travel locally to job sites regularly; minimal overnight travel may be required.

Qualifications

Education: High School/GED or equivalent experience.

Preferred Experience (but not required): 1-3 years of relevant field service.

Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually.
• Fun & Laughter Day Off.
• Medical, Dental, and Vision Plans.
• Life Insurance and Disability Plan.
• Wellness Program.
• 401K Matching Plan.
• Colleague Assistance Program.
• Tuition Reimbursement.
• Competitive salary and compensation plan.
• Vehicle reimbursement plan or company vehicle.
• Corporate Social Responsibility Day.
• Cell phone reimbursement (if applicable).
• Paid parental leave.