Banking Center Manager - Springfield

About the role

This position is 100% in office. The employee will work full time in an office in a designated WesBanco location. Consideration for location will be our Springfield, OH banking center.

Responsibilities

• Drive employee engagement by enabling a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance.
• Lead the relationship building efforts, efficient operations of a full service banking center and ensure the proper training and development of the staff, in order to provide excellent customer service.
• Direct the overall sales and service initiatives of the location, assumes a proactive role in customer interaction and service to include meeting with customers, discussing their specific banking needs in person both at the branch, and at the customer's location.
• Work closely with business partners to service existing and prospective customers.
• May be assigned to more than one office. From an operational standpoint, BCM provides oversight to ensure that all established policies, procedures, and security measures are followed.
• Assists in hiring, supervising, training and coaching the staff to achieve Bank service, sales and operational objectives.

Qualifications

• Excellent customer service
• Business development (inside and outside)
• Community service
• Sales management
• Operational oversight
• Effectively communicating pertinent information to Banking Center team

Skills

• Proficient in Microsoft 365
• Ability to effectively use technological resources for meetings, coaching, and training
• Proficient knowledge of Banking Software and Digital Services through various types of delivery channels

Benefits

High School Diploma Required. Bachelor's Degree Preferred. Supervisory or proven leadership experience required. Banking, cash handling, sales, and customer service experience or equivalent combination of at least two years of related experience. Strong consumer lending skills are strongly preferred with a solid understanding of small business lending preferred. This includes the ability to conduct a preliminary review of financial statements, tax returns and other financial and business related information.