Banking Center Manager II

About the role

This leadership role oversees a banking center's sales, production, profitability, and regulatory compliance, ensuring delivery of high-quality, timely customer service. It involves strategic leadership by coaching and managing the team, fostering a positive work culture, and representing the organization in the community. The role emphasizes leadership, customer focus, and compliance to achieve business goals.

Responsibilities

• Business development through client relationship building, proactive sales efforts, and networking
• Client experience by resolving issues promptly
• Team management through recruiting, training, coaching, and performance evaluation
• Ensuring compliance and risk management by adhering to regulations and policies
• Maintaining operational efficiency by monitoring metrics and managing expenses
• Supervising personnel, including hiring, training, performance reviews, and addressing employee concerns

Qualifications

• Bachelor's degree or equivalent experience
• Proficiency in Microsoft Office and Salesforce
• Ability to meet background check requirements
• No specific licenses mandated