Banking Center Manager II

Role Overview This position involves providing strategic leadership, managing sales and business development, ensuring excellent client experience, overseeing team management, and maintaining compliance and operational efficiency within a banking center environment. Key Responsibilities Strategic Leadership: Coach, lead, and manage the team to execute initiatives, model company culture, promote engagement, and represent the organization professionally in the community.Sales & Business Development: Implement and coach advice-driven sales processes, build key client relationships, and proactively pursue market growth through networking and local activities.Client Experience: Deliver outstanding service and promptly resolve client issues to ensure satisfaction.Team Management: Recruit, train, develop, motivate, and evaluate team members, fostering a collaborative environment.Compliance & Risk Management: Collaborate to ensure regulatory adherence, internal controls, and risk mitigation practices.Operational Efficiency: Lead operational excellence, monitor metrics, and control expenses, partnering with relevant teams for improvements. Supervisory Responsibilities: Direct, evaluate, and develop personnel, including hiring, coaching, performance assessments, and addressing employee concerns. Qualifications: Bachelor’s degree or equivalent experience, with proficiency in Microsoft Office and Salesforce. Ability to meet background and regulatory requirements, including credit checks and compliance with the S.A.F.E Mortgage Licensing Act.