Banking Center Manager II
for section headings. The rules say: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose.
Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it.
Preserve ALL substantive information; do NOT invent or summarize away detail.
Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions.
IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them.
Prefer a few substantive sections over many thin ones.
Output ONLY the HTML fragment — no /, no markdown code fences.
Now, let me structure the HTML.
I'll start with the Summary as "About the role" or "Summary". The posting has "Summary" as a heading. I'll use
About the role
or Summary
. The example says "About the role". I'll use "About the role".
Then Responsibilities: The posting has "Essential Duties And Responsibilities" with subsections. I could make each subsection a separate list under a main Responsibilities heading, or make each subsection its own heading. The rule says use for section headings like Responsibilities. But there are multiple sub-areas. I think I should have a main Responsibilities
and then perhaps subheadings? But the rule only mentions for section headings. It doesn't mention subheadings. However, the content has clear subsections. I could use for subsections? But the instruction says use for section headings. It doesn't forbid other heading levels, but to keep it simple, maybe I should treat each major area as a separate section with . But the example list includes "Responsibilities" as a section heading. The posting has "Essential Duties And Responsibilities" as a major section with multiple bullet points grouped under subheadings. I think I'll create a Responsibilities
and then for each sub-area, I'll create a or just use
with bold? But the rule says use
- for any list of duties. The subsections are essentially categories of duties. I could make each sub-area a separate
with a heading. Since the rule says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)", it implies those are the main sections. But the posting has more granular sections. I think I should follow the posting's structure but map to the suggested headings where appropriate.
Let me map:
- Summary -> About the role
- Essential Duties And Responsibilities -> Responsibilities (with subsections)
- Supervisory Responsibilities -> could be part of Responsibilities or separate. It's a distinct section.
- Qualifications -> Qualifications (or Requirements)
- Computer And Office Equipment Skills -> Skills
- CERTIFICATES, LICENSES, REGISTRATIONS -> could be part of Qualifications
- Background check and SAFE Act -> part of Qualifications
- About Us -> About the company (maybe not a standard heading but we can include)
- Benefit Highlights -> Benefits
The rule says: include a section ONLY when the posting has real, specific content for it. So I'll include sections that have content.
I'll create:
1. About the role
with the summary paragraph.
2. Responsibilities
with the essential duties. Since there are subsections, I'll use for each sub-area? But the instruction doesn't mention . However, it's semantic HTML, using for subsections is fine. But to be safe, I could use for each sub-area? That would create many headings. The example list includes "Responsibilities" as one heading. I think I'll keep one Responsibilities
and then for each sub-area, I'll use a
Strategic leadership
followed by . That's acceptable.
Alternatively, I could make each sub-area a separate but that might be too many. The rule says "Prefer a few substantive sections over many thin ones." So I'll group under Responsibilities.
Similarly, Supervisory Responsibilities could be a separate Supervisory responsibilities
or part of Responsibilities. It's a distinct section in the posting. I'll make it a separate Supervisory responsibilities
.
Qualifications: includes education, computer skills, certificates, background check. I'll make Qualifications
and include all.
Skills: Computer skills could be a separate Skills section, but it's part of qualifications. I'll include under Qualifications.
Benefits: Benefit Highlights -> Benefits
About Us: This is company description. Could be About the company
but not in the example list. The rule says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). "About the company" is not listed, but it's substantive content. I'll include it as About the company
.
Now, remove boilerplate: "Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor." That's EEO boilerplate, remove.
Also remove "Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube" - navigation/social.
Remove "More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits" - link.
Remove "Location: Onsite at the location listed in the job posting." - that's metadata, maybe fold into a short
? The rule says fold minor metadata into a short
or drop it. I'll include a brief note in About the role or a separate line.
The posting starts with "Job Description Location: Onsite at the location listed in the job posting." That's location info. I'll include a
in About the role: "Location: Onsite at the location listed in the job posting."
Now, let's write the HTML.
I'll structure:
About the role
Location: Onsite at the location listed in the job posting.
This position is responsible for the overall sales, production, profitability and regulatory compliance of a banking center. It is also the responsibility of this position to ensure the banking center delivers quality, accurate, and timely customer service.
Responsibilities
Strategic leadership
- Coach, lead and manage banking center team to ensure all strategic initiatives are executed effectively.
- Model and demonstrate First Horizon Bank (Firstpower) culture.
- Promote a positive work culture by increasing and supporting associate engagement.
- Represent the company in a professional manner, including being involved in the local market/community through civic organizations or community groups.
Sales and business development
- Implement and coach advice driven sales process.
- Provide one-on-one coaching, inspect, and recognize sales activities and behaviors.
- Establish and nurture relationships with key clients and partners to expand the client base.
- Proactively collaborate with and refer to key line of business partners to lead and promote effective One Team partnerships.
- Business development of market area through proactive sales calls, networking, and participation in local activities to achieve goals and priorities.
Client Experience
- Deliver excellent client experiences consistently and promptly resolve client issues effectively.
Team management
- Recruit, train, develop, and retain a high-performing Retail banking center team.
- Lead, grow, coach, and motivate associates to execute banking center routines effectively, aligning with our Purpose, Values, and Action to deliver financial guidance and support.
- Provide regular coaching, feedback, and performance evaluations to banking center team members.
- Foster a collaborative and inclusive work environment that promotes teamwork and professional growth.
Compliance and risk management
- Collaborate with market operations and sales leadership to ensure compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics, while ensuring all associates on the team complete required training.
- Implement effective risk management practices to minimize potential financial and operational risks.
Operational efficiency
- Lead and manage operational excellence for the banking center.
- Monitor operational metrics and implement improvements as needed.
- Partner with Retail Operations team to address operational concerns.
- Responsible for controlling operational and administrative expenses.
Other job-related duties and special duties as assigned
Supervisory responsibilities
Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; assessing performance, providing regular feedback and coaching; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor's degree (B. A.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience.
Computer and office equipment skills
- Microsoft Office suite, Salesforce
Certificates, licenses, registrations
- None required
As part of
- for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. Now, let me structure the HTML. I'll start with the Summary as "About the role" or "Summary". The posting has "Summary" as a heading. I'll use
About the role
orSummary
. The example says "About the role". I'll use "About the role". Then Responsibilities: The posting has "Essential Duties And Responsibilities" with subsections. I could make each subsection a separate list under a main Responsibilities heading, or make each subsection its own heading. The rule says usefor section headings like Responsibilities. But there are multiple sub-areas. I think I should have a main
Responsibilities
and then perhaps subheadings? But the rule only mentionsfor section headings. It doesn't mention subheadings. However, the content has clear subsections. I could use
for subsections? But the instruction says use
for section headings. It doesn't forbid other heading levels, but to keep it simple, maybe I should treat each major area as a separate section with
. But the example list includes "Responsibilities" as a section heading. The posting has "Essential Duties And Responsibilities" as a major section with multiple bullet points grouped under subheadings. I think I'll create a
Responsibilities
and then for each sub-area, I'll create aor just use
with bold? But the rule says use
- for any list of duties. The subsections are essentially categories of duties. I could make each sub-area a separate
- with a heading. Since the rule says "use
- Coach, lead and manage banking center team to ensure all strategic initiatives are executed effectively.
- Model and demonstrate First Horizon Bank (Firstpower) culture.
- Promote a positive work culture by increasing and supporting associate engagement.
- Represent the company in a professional manner, including being involved in the local market/community through civic organizations or community groups.
- Implement and coach advice driven sales process.
- Provide one-on-one coaching, inspect, and recognize sales activities and behaviors.
- Establish and nurture relationships with key clients and partners to expand the client base.
- Proactively collaborate with and refer to key line of business partners to lead and promote effective One Team partnerships.
- Business development of market area through proactive sales calls, networking, and participation in local activities to achieve goals and priorities.
- Deliver excellent client experiences consistently and promptly resolve client issues effectively.
- Recruit, train, develop, and retain a high-performing Retail banking center team.
- Lead, grow, coach, and motivate associates to execute banking center routines effectively, aligning with our Purpose, Values, and Action to deliver financial guidance and support.
- Provide regular coaching, feedback, and performance evaluations to banking center team members.
- Foster a collaborative and inclusive work environment that promotes teamwork and professional growth.
- Collaborate with market operations and sales leadership to ensure compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics, while ensuring all associates on the team complete required training.
- Implement effective risk management practices to minimize potential financial and operational risks.
- Lead and manage operational excellence for the banking center.
- Monitor operational metrics and implement improvements as needed.
- Partner with Retail Operations team to address operational concerns.
- Responsible for controlling operational and administrative expenses.
- Bachelor's degree (B. A.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience.
- Microsoft Office suite, Salesforce
- None required
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)", it implies those are the main sections. But the posting has more granular sections. I think I should follow the posting's structure but map to the suggested headings where appropriate. Let me map: - Summary -> About the role - Essential Duties And Responsibilities -> Responsibilities (with subsections) - Supervisory Responsibilities -> could be part of Responsibilities or separate. It's a distinct section. - Qualifications -> Qualifications (or Requirements) - Computer And Office Equipment Skills -> Skills - CERTIFICATES, LICENSES, REGISTRATIONS -> could be part of Qualifications - Background check and SAFE Act -> part of Qualifications - About Us -> About the company (maybe not a standard heading but we can include) - Benefit Highlights -> Benefits The rule says: include a section ONLY when the posting has real, specific content for it. So I'll include sections that have content. I'll create: 1.
About the role
with the summary paragraph. 2.Responsibilities
with the essential duties. Since there are subsections, I'll usefor each sub-area? But the instruction doesn't mention
. However, it's semantic HTML, using
for subsections is fine. But to be safe, I could use
for each sub-area? That would create many
headings. The example list includes "Responsibilities" as one heading. I think I'll keep one
Responsibilities
and then for each sub-area, I'll use aStrategic leadership
followed by- . That's acceptable.
Alternatively, I could make each sub-area a separate
but that might be too many. The rule says "Prefer a few substantive sections over many thin ones." So I'll group under Responsibilities. Similarly, Supervisory Responsibilities could be a separate
Supervisory responsibilities
or part of Responsibilities. It's a distinct section in the posting. I'll make it a separateSupervisory responsibilities
. Qualifications: includes education, computer skills, certificates, background check. I'll makeQualifications
and include all. Skills: Computer skills could be a separate Skills section, but it's part of qualifications. I'll include under Qualifications. Benefits: Benefit Highlights ->Benefits
About Us: This is company description. Could beAbout the company
but not in the example list. The rule says usefor section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). "About the company" is not listed, but it's substantive content. I'll include it as
About the company
. Now, remove boilerplate: "Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor." That's EEO boilerplate, remove. Also remove "Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube" - navigation/social. Remove "More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits" - link. Remove "Location: Onsite at the location listed in the job posting." - that's metadata, maybe fold into a short? The rule says fold minor metadata into a short
or drop it. I'll include a brief note in About the role or a separate line. The posting starts with "Job Description Location: Onsite at the location listed in the job posting." That's location info. I'll include a
in About the role: "Location: Onsite at the location listed in the job posting." Now, let's write the HTML. I'll structure:
About the role
Location: Onsite at the location listed in the job posting.
This position is responsible for the overall sales, production, profitability and regulatory compliance of a banking center. It is also the responsibility of this position to ensure the banking center delivers quality, accurate, and timely customer service.
Responsibilities
Strategic leadership
Sales and business development
Client Experience
Team management
Compliance and risk management
Operational efficiency
Other job-related duties and special duties as assigned
Supervisory responsibilities
Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; assessing performance, providing regular feedback and coaching; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer and office equipment skills
Certificates, licenses, registrations
As part of
- for any list of duties. The subsections are essentially categories of duties. I could make each sub-area a separate