Banking Center Manager II

About the role

Get To Know Us
We’re your local community bank—and have been since 1875—that is committed to providing excellent customer service and giving back to our communities. We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard. Our highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization.

We’ve been named one of the best places to work in Maine, and offer robust benefits focused on your holistic well-being.

Primary responsibilities

• Oversees and directs activities of banking center staff to ensure banking center performance meets or exceeds goals – service, sales, financial and operations.
• Leads service and sales management effort.
• Maintains, develops, coaches and motivates staff for optimum performance, holding staff accountable for results.
• Implements sales and service programs within the banking center to promote retention, expansion and acquisition of customer relationships.
• Leads and actively participates in business development activities for both consumer and small business.
• Employs Building Trusted Relationship skills to acquire, expand and retain customer relationships.
• Demonstrates a strong knowledge of bank products and solutions.
• Contact customers, business representatives, and community/civic organizations to promote goodwill and generate new business.
• Supports and promotes the Bank's CRA Policy.
• Manages 3-10 subordinate banking center staff. Is responsible for the overall direction, coordination, and evaluation of these units.

Qualifications

• Bachelor's degree (B.A.) from four-year college or university; or five to ten years related experience and/or training; or equivalent combination of education and experience.
• Knowledge of Accounting software; Contact Management systems; Database software; Internet software; Spreadsheet software and Word Processing software.

Benefits

• Robust medical, dental, and vision insurance packages
• Generous time off, including paid federal holidays and paid day off for your birthday
• 401(k) retirement savings plan
• Tuition reimbursement, professional development, and career growth opportunities
• Employee assistance program
• Comprehensive wellness program