BANKING ASSISTANT

Coastal States Bank was founded on the relationships we build with each other and the communities we serve. We seek dedicated individuals who will strive to be part of our growth and achieve our values.

About the role

The Banking Assistant supports the Regional President in managing client relationships and is focused on three primary areas: Loans, Deposits, Treasury, and General Client Service. This position works closely with clients, closing attorneys, and other internal CSB team members to deliver an overall exceptional client experience.

Responsibilities

• Loans
  • Leads the effort in the pre-closing, closing, and post-closing process for commercial loans, real estate loans, lines of credit, and letters of credit.
  • Initiates new loan opportunities and renewals in nCino.
  • Reviews closing documents (pre-closing) for accuracy associated with the loan approvals.
  • Executes funding for closings and initiates wires.
  • Reviews and processes loan draw requests.
  • Reviews closed loan package (post-closing); prepares and processes for booking.
  • Orders real estate and equipment appraisals.
  • Maintains weekly and monthly reports as required by management.
  • Manages (clears) financial statement and collateral exceptions to exceed bank expectations.
• Deposits/Treasury
  • Initiates new deposit account openings for clients.
  • Stays informed of Treasury services used by clients and recommends new services to the assigned Banker.
  • Initiates and completes all required documentation for new deposit accounts – with Banker approval.
  • Performs daily inspection of client Overdrafts and NSF activity – pay or return with Banker approval.
  • Accurately executes wire transfers – with Banker approval.
  • Initiates new deposit and treasury opportunities in Salesforce.
• General Client Service
  • Provides general day-to-day servicing to exceed the client’s expectations.
  • Partners with the assigned Banker to perform as a key point of contact for clients.
  • Provides overall exceptional service to both internal and external clients.
  • Acts as a primary resource to resolve complex and simple client matters.
  • Clearly and proactively communicates with clients as directed by the assigned Banker and on an as-needed basis.

Skills

• Deep understanding of banking regulations
• Self-motivated and team player
• Responsiveness with the ability to effectively prioritize work and deadlines
• Exceptional customer service
• High attention to detail
• Strong organizational skills
• Strong ethics
• Strong analytical and problem-solving skills
• Excellent written and oral communication skills

Schedule

Full-time, Monday through Friday in-office. This position is not fully remote or hybrid.

Benefits

• 401(k) & Company Match
• AD&D insurance
• Bankers School
• Career Planning
• Dental Insurance
• Disability Insurance
• Employee Assistance Program
• Flexible Spending Account
• Medical Insurance
• Health Savings Account
• Life Insurance
• Paid Family Medical Leave
• Paid Federal Holidays
• Paid Time Off
• Referral program
• Vision Insurance