Banking Assistant

About the Role

A detail-oriented and customer-focused Banking Assistant with prior teller experience to join a banking team. This role supports daily branch operations, assists customers with routine banking needs, and ensures compliance with internal procedures and banking regulations.

Responsibilities

• Process routine banking transactions including deposits, withdrawals, transfers, and payments
• Provide excellent customer service and respond to account-related inquiries
• Balance cash drawer and maintain accurate transaction records
• Assist with opening and servicing customer accounts
• Support branch staff with administrative and operational tasks
• Identify customer needs and refer appropriate banking products or services
• Ensure compliance with banking policies, procedures, and security standards
• Resolve customer concerns in a professional and timely manner

Qualifications

• Previous experience as a Bank Teller or in a similar banking role required
• Strong cash handling and balancing experience
• Knowledge of banking procedures, regulations, and customer service best practices
• Excellent communication and interpersonal skills
• High attention to detail and accuracy
• Proficient with banking systems and basic computer applications
• Ability to work in a fast-paced environment and manage multiple priorities
• Experience supporting branch or retail banking operations
• Prior experience opening new accounts or cross-selling banking products
• Bilingual skills are a plus

Benefits

• Medical, vision, dental, and life and disability insurance
• Eligibility to enroll in the company 401(k) plan for contract/temporary professionals
• Access to free online training