Bank Manager - Kirksville, MO (Walmart)

About the role

Equity Bank is seeking a Bank Manager to join our team in Kirksville, MO. As a member of our community, you will help grow the retail bank net income and image, manage a team, and ensure consistent delivery of a superior customer experience.

Responsibilities

• Grow the Retail Bank Net Income and Image in Community
• Achieve budgeted retail banking targets for growth of deposits, consumer loans, and generation of non-interest income
• Control bank expenses as appropriate
• Demonstrate operational soundness to minimize risk exposure and maintain quality production
• Implement retail operating procedures and protocols
• Proactively make referrals to bank partners that result in additional revenue to the bank
• Participate in community groups or events to promote the bank’s image
• Lead and Manage the Performance of the Retail Bank Team
• Conduct sales management routines including daily skills coaching, weekly team meetings, monthly employee check-ins, and quarterly results coaching
• Provide on-site leadership and motivation as well as direct the work of retail bank employees
• Guide employee matters including hiring, compensation, work schedule, promotion and discipline
• Train and develop retail bank team for their current and future role
• Provide periodic individual performance objectives, goals, coaching, feedback, and evaluation
• Ensure Consistent Delivery of a Superior Customer Experience
• Demonstrate excellent customer service skills and ensure same by retail bank team
• Create a welcoming, engaging, and professional environment for clients and your team to experience
• Proactively resolve client issues and ensure follow-through by bank team
• Proactively match bank products and services to client needs and ensure same by bank team
• Make periodic visits to small business clients to assess needs, to confirm satisfaction, or to promote additional services
• Comply with applicable laws and regulations for your job responsibilities
• Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures
• Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position
• Complete periodic compliance training
• Ensure adherence to aforementioned points by bank team

Requirements

• High School Diploma or equivalent
• Previous banking experience preferred
• Excellent interpersonal, verbal, and written communication skills
• Computer proficiency in Windows-based systems
• Strong attention to detail and organizational skills
• Capable of working with a team to determine solutions
• Fluency in more than one language preferred

Qualifications

• Ability to carry, lift, move or push up to 25 pounds on an occasional basis
• Must be able to talk and listen to others

Skills

• Customer Service Skills
• Team Leadership
• Financial Management
• Compliance Awareness

Benefits

• Health, Dental & Vision Insurance
• Group Life & Long-Term Disability Insurance
• Flexible Spending & Health Savings Accounts
• Group Cancer Insurance
• 401(K) Retirement Plan w/ Company Match
• Generous Vacation & Sick Time
• Employee Stock Purchase Plan (ESPP)
• Pet Insurance
• Retail Banking Benefits

Pay

Salary jump start your career at Equity Bank!

Schedule

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