Bank Manager - Sweet Springs, MO

Responsibilities

• Grow the Retail Bank Net Income and Image in Community
• Achieve budgeted retail banking targets for growth of deposits, consumer loans, and generation of non-interest income.
• Control bank expenses as appropriate.
• Demonstrate operational soundness to minimize risk exposure and maintain quality production.
• Implement retail operating procedures and protocols.
• Proactively make referrals to bank partners that result in additional revenue to the bank.
• Participate in community groups or events to promote the bank’s image.
• Lead and manage the performance of the Retail Bank Team.
• Carry out sales management routines including daily skills coaching, weekly team meetings, monthly employee check-ins, and quarterly results coaching.
• Provide on-site leadership and motivation as well as direct the work of retail bank employees.
• Guide employee matters including hiring, compensation, work schedule, promotion, and discipline.
• Train and develop retail bank team for their current and future role.
• Provide periodic individual performance objectives, goals, coaching, feedback, and evaluation.
• Ensure consistent delivery of a superior customer experience.
• Demonstrate excellent customer service skills and ensure same by retail bank team.
• Create a welcoming, engaging, and professional environment for clients and your team to experience.
• Proactively resolve client issues and ensure follow-through by bank team.
• Proactively match bank products and services to client needs and ensure same by bank team.
• Make periodic visits to small business clients to assess needs, to confirm satisfaction, or to promote additional services.
• Demonstrate Compliance with Applicable Laws and Regulations.
• Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures.
• Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position.
• Complete periodic compliance training.
• Ensure adherence to aforementioned points by bank team.

Requirements

• High School Diploma or equivalent.
• Previous banking experience preferred.
• Excellent interpersonal, verbal, and written communication skills.
• Computer proficiency in Windows-based systems.
• Strong attention to detail and organizational skills.
• Capable of working with a team to determine solutions.
• Fluency in more than one language preferred.

Qualifications

• Ability to carry, lift, move or push up to 25 pounds on an occasional basis.
• Must be able to talk and listen to others.

Skills

• Customer Service Skills
• Team Leadership
• Financial Management
• Compliance and Legal Knowledge
• Communication and Interpersonal Skills
• Problem Solving and Decision Making

Benefits

• Health, Dental & Vision Insurance
• Group Life & Long-Term Disability Insurance
• Flexible Spending & Health Savings Accounts
• Group Cancer Insurance
• 401(K) Retirement Plan w/ Company Match
• Generous Vacation & Sick Time
• Employee Stock Purchase Plan (ESPP)
• Pet Insurance
• Retail Banking Benefits

Pay

TBD

Schedule

TBD

Location

Sweet Springs, MO