Bank Manager - Full-Time

About the role

This position involves leading a team in delivering exceptional customer service while developing and executing strategies to drive business growth. The candidate will guide, coach, and supervise staff, monitor branch performance, and implement action plans to meet customer acquisition and retention goals. Building community relationships and engaging in networking activities are essential to enhance visibility and generate referrals.

Responsibilities

• Guide and coach employees to provide outstanding service
• Develop and execute business plans for growth and customer retention
• Monitor branch performance, identify gaps, and implement improvements
• Understand customer needs, incorporate marketing promotions, and foster community engagement
• Build relationships through community events and networking to increase visibility

Qualifications

• 5-7 years of relevant experience
• Post-secondary degree or equivalent
• Previous supervisory or management experience required

Skills

• Knowledge of retail banking products, services, and regulations (advantageous)
• Strong collaboration and communication skills

Benefits

• Employee share ownership plans
• Comprehensive benefits

Based in Chicago.