Bank Call Center Representative - Mid-shift

About the role

MCI is seeking a skilled and customer-focused Bank Call Center Representative to join our team during mid-shift hours, providing essential support to clients during peak daytime activity. This is a remote role.

Responsibilities

• Respond promptly to customer calls and online inquiries.
• Investigate and resolve account-related issues.
• Provide guidance on banking products and services.
• Accurately document all customer interactions.

Requirements

• High School Diploma/GED
• 1-2 years of customer service experience (banking preferred)
• Strong numeracy and communication skills
• Availability for evening or extended hours

Qualifications

• All positive, and driven applicants are encouraged to apply.
• The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities.

Skills

• Customer service skills
• Banking knowledge
• Computer literacy
• Communication skills

Benefits

Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

Pay

Compensation details are provided upon application.

Schedule

This is a mid-shift role, typically between 10 AM - 6 PM.

Benefits

Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.

Qualifications

• All positive, and driven applicants are encouraged to apply.
• The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities.

Skills

• Customer service skills
• Banking knowledge
• Computer literacy
• Communication skills

Benefits

Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

Pay

Compensation details are provided upon application.

Schedule

This is a mid-shift role, typically between 10 AM - 6 PM.

Benefits

Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.

Qualifications

• All positive, and driven applicants are encouraged to apply.
• The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities.

Skills

• Customer service skills
• Banking knowledge
• Computer literacy
• Communication skills

Benefits

Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

Pay

Compensation details are provided upon application.

Schedule

This is a mid-shift role, typically between 10 AM - 6 PM.

Benefits

Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.

Qualifications

• All positive, and driven applicants are encouraged to apply.
• The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities.

Skills

• Customer service skills
• Banking knowledge
• Computer literacy
• Communication skills

Benefits

Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

Pay

Compensation details are provided upon application.

Schedule

This is a mid-shift role, typically between 10 AM - 6 PM.

Benefits

Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.

Qualifications

• All positive, and driven applicants are encouraged to apply.
• The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities.

Skills

• Customer service skills
• Banking knowledge
• Computer literacy
• Communication skills

Benefits

Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

Pay

Compensation details are provided upon application.

Schedule

This is a mid-shift role, typically between 10 AM - 6 PM.

Benefits

Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.

Qualifications

• All positive, and driven applicants are encouraged to apply.
• The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities.

Skills

• Customer service skills
• Banking knowledge
• Computer literacy
• Communication skills

Benefits

Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

Pay

Compensation details are provided upon application.

Schedule

This is a mid-shift role, typically between 10 AM - 6 PM.

Benefits

Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.

Qualifications

• All positive, and driven applicants are encouraged to apply.
• The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities.

Skills

• Customer service skills
• Banking knowledge
• Computer literacy
• Communication skills

Benefits

Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

Pay

Compensation details are provided upon application.

Schedule

This is a mid-shift role, typically between 10 AM - 6 PM.

Benefits

Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.

Qualifications

• All positive, and driven applicants are encouraged to apply.
• The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities.

Skills

• Customer service skills
• Banking knowledge
• Computer literacy
• Communication skills

Benefits

Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

Pay

Compensation details are provided upon application.

Schedule

This is a mid-shift role, typically between 10 AM - 6 PM.

Benefits

Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.

Qualifications

• All positive, and driven applicants are encouraged to apply.
• The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities.

Skills

• Customer service skills
• Banking knowledge
• Computer literacy
• Communication skills

Benefits

Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

Pay

Compensation details are provided upon application.

Schedule

This is a mid-shift role, typically between 10 AM - 6 PM.

Benefits

Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.

Qualifications

• All positive, and driven applicants are encouraged to apply.
• The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities.

Skills

• Customer service skills
• Banking knowledge
• Computer literacy
• Communication skills

Benefits

Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

Pay

Compensation details are provided upon application.

Schedule

This is a mid-shift role, typically between 10 AM - 6 PM.

Benefits

Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.

Qualifications

• All positive, and driven applicants are encouraged to apply.
• The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities.

Skills

• Customer service skills
• Banking knowledge
• Computer literacy
• Communication skills

Benefits

Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

Pay

Compensation details are provided upon application.

Schedule

This is a mid-shift role, typically between 10 AM - 6 PM.

Benefits

Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.