Ballpark Operations Coordinator

Location: Goodyear, AZ
Job Type: Full-Time
FLSA Status: Exempt

About the Role

This position is located at Goodyear Ballpark, the spring training and player development home of the Cleveland Guardians and Cincinnati Reds. Job duties include assisting in executing and overseeing ballpark operations by performing a variety of sports facility functions associated with a multi-use, public assembly facility, including coordinating, planning, organizing, and facilitating events and activities. The position works with professional baseball teams, promoters, contract services providers, and lessees to assist in the overall success of the activity or event while maintaining compliance with City, user contract, and departmental policies, procedures, and guidelines.

At the City of Goodyear, you will be part of an organization that values its employees as its greatest asset. You will become part of a dedicated team of professionals committed to building and maintaining a highly engaged workforce. You will be challenged to learn and grow in an environment that values employee development and career-building. You will thrive in a culture of innovation, believing that successful employees possess these six core values: Adaptability, Integrity, Initiative, Empathy, Optimism, and Innovation.

Responsibilities

• Oversees general facility maintenance, including the purchase and inventory of materials, supplies, and equipment related to ballpark operations; contacts vendors and service contractors regarding prices, delivery, and services required for the effective operation of Goodyear Ballpark.
• Performs regular inspections of Goodyear Ballpark; identifies projects that need to be completed and leads improvement projects to increase safety and efficiencies.
• Assists in the management of spring training and off-season baseball and non-baseball event operations by recruiting, hiring, training, supervising, and scheduling event services staff, volunteers, custodial services, security services, and other contractors; develops and administers staff training materials; plans, evaluates, and monitors performance of assigned staff; develops and implements staff and volunteer recognition/reward programs; schedules, monitors, and tracks employee hours and leaves; coordinates pre-game and in-game activities; responds to tenant needs.
• Recommends annual budget and expenditures by forecasting revenues and expenses for programs, authorizing payments, monitoring expenditures, recommending adjustments, and evaluating program performance.
• Manages sports facility events throughout the campus by scheduling and participating in conceptual meetings; determining locations; developing cost projections in accordance with approved fee schedules; coordinating with other departments, vendors, and agencies; planning concessions and maintenance; evaluating event and activity effectiveness and recommending improvements; researching competitors’ events and programs; recommending areas of improvement.
• Coordinates a variety of recreational programs, local/national tournaments and camps, scheduling meetings, scheduling field usage, coordinating maintenance activities, and developing reports and evaluations.
• Facilitates and oversees use, activities, and events throughout the campus including (but not limited to) professional and amateur baseball games and activities; concerts; fairs; graduations; large public events.
• Executes facility user contracts, produces comprehensive complex reports, responds to public inquiries; collects fees and balances accounts.
• Develops and administers strategies designed to increase facility utilization and enhancement of events; provides post-event reports to and performs follow-up surveys with facility users.

Requirements

• Bachelor’s degree or equivalent in a related field.
• Minimum three years of experience in a related field.
• Valid Driver’s License.
• Ability to read municipal contracts, COACs, yearly reports, and budget expenditure reports.
• Ability to perform general math calculations such as addition, subtraction, multiplication, and division.
• Ability to write reports and general correspondence.
• Experience in directing helpers, assistants, seasonal employees, interns, or temporary employees.
• Moderate budget responsibility, including supporting the preparation of budget documents, researching data, recommending budget allocations, compiling data, and monitoring expenditures.
• Significant policy/decision-making responsibilities, following established procedures with choices on appropriate applications and review of more complex decisions.
• Comprehensive, practical knowledge of a technical field with analytical judgment and decision-making abilities.
• High interpersonal/human relations skills, including providing advice, considering different points of view, and persuading others to gain cooperation.

12-Month Objectives

• Become familiar with ballpark operations, facility maintenance programs, facility use contracts, and contracted services.
• Become familiar with the City of Goodyear contract process for facility users and procurement.
• Learn, understand, and prepare monthly and annual reports for ballpark operations and events.
• Recruit, hire, train, schedule, and supervise operations staff and volunteers.
• Develop comprehensive reports that detail performance and annual comparisons for ballpark operations and events.
• Engage with the department safety program.
• Look for opportunities to reduce ballpark operations costs (staffing, facility service contracts, etc.).
• Read, understand, and apply "City of Goodyear Policy and Administrative Guidelines" as they apply to supervisory responsibilities, employee expectations and conduct, and all other relevant policies and guidelines.

Pay

$82,445.24 - $122,390.55 Annually

Benefits

• Vacation Leave: 14 days per year, increasing with longevity. Enhanced vacation benefit recognizing total years of service under all Arizona public retirement systems for accruing vacation.
• Sick Leave: 12 days per year.
• Holidays: 12 paid holidays per year, including one floating holiday the first full pay period of January.
• Flexible Holiday: 24 hours per calendar year (prorated based on hire date).
• Health Insurance: Three health plans available to select from at a group rate.
• Dental Insurance: Two dental plans available to select from at a group rate.
• Vision Insurance: Available at a group rate.
• Flexible Spending Accounts: Health Care and Dependent Care accounts available.
• Short Term Disability Insurance: City-paid coverage.
• Cancer Benefit: City-paid coverage.
• Life Insurance: City-paid insurance valued at twice the annual salary ($400,000 maximum); additional life insurance for self and/or dependent is available at employee's cost.
• Longevity Pay: Beginning at year six.
• Tuition Assistance: $5,250 per calendar year.
• Employee Assistance Program
• Onsite Wellness Center/Clinic
• Access to the Goodyear Recreation Center
• Robust Employee Well-being Program
• Free Identity Theft Monitoring and Protection: With Aura.
• 457 Deferred Compensation Plan: 2% city match (employee contributes 1%).
• Retirement Health Savings: $22.50 city contribution (employee contributes $12.50 per pay period).
• Retirement: Arizona State Retirement System (ASRS) Defined Benefit plan with mandatory city and employee contributions currently at 12.00%. Plan includes Long Term Disability Benefit.