Operations Coordinator

Accepting applications until August 14th at 4 pm CT.

About WattTime

WattTime is an environmental nonprofit tech startup. We conduct and coordinate original research into emissions datasets with unusual potential to rapidly drive emissions reductions at scale, then help implement those reductions. Our best known innovation is Automated Emissions Reduction (AER), an innovative technique currently used by over 1 billion devices daily (e.g. all Nest thermostats, U.S. iPhones, Toyota EVs, etc.) to automatically run them on surplus clean renewable energy. We also developed and share other innovations, like Emissionality, a way to make solar and wind power even better at reducing emissions. WattTime is also the secretariat of Climate TRACE, a joint initiative of over 100 non-profits, tech companies, universities, and individual researchers pooling our expertise in AI, remote sensing, and emissions data to collectively build the world’s most comprehensive system to measure emissions–all open source and free for anyone to see.

About the Role

This full-time role will be a key player in a variety of responsibilities and projects across the Capacity team, with a primary focus on operations and people-related workflows. This will include general operations, HR, learning & development, finance, legal, governance, and administrative duties. This role is ideal for someone who enjoys working on a small team where every member is expected to contribute across multiple functions. It is designed for someone who wants to build a broad foundation across operations and grow with an organization. Like all roles at WattTime, this job is a mix of both exciting new projects, and sometimes mundane but mission-critical tasks. The successful candidate will be game to roll up their sleeves for either with the same vigor, because they’re looking to drive positive impact in the world.

You will sometimes be expected to lead workflows independently and own projects end-to-end, ensuring they are completed thoroughly at a very high level with minimal oversight. At other times, you will be asked to jump into a support role to help projects and tasks move forward. You’ll use excellent judgment to determine when to follow existing workflows and when to bring forward new ideas, approaches, and improvements, and you will always find a way to get to the bottom of an issue. You’ll thrive in this role if you are flexible, patient, steady, resilient, and a curious, savvy, resourceful person who’s motivated to learn new things. You must be someone who is energized by a dynamic environment where things change fast and no two days are the same.

Responsibilities

• Assist with employee benefits, including renewals, research, and direct team support
• Maintain federal, state, and local compliance requirements for a fully remote and geographically distributed team, such as business filings and registrations, charitable solicitation renewals, labor law requirements, required notices and communications, etc.
• Facilitate logistics for HR matters such as employee job changes, relocations, etc.
• Coordinate ongoing employee trainings, assist with creation of new onboarding and team training materials
• Coordinate team meetings, including scheduling, preparing agendas and discussions, and coordinating with guest attendees
• Assist with planning and logistics for in person and virtual team events
• Complete system and internal audits
• Assist with financial audits and tax filings
• Assist with administering performance reviews
• Assist with processes related to hiring, onboarding, offboarding, and other HR-related operational workflows for employees, contractors, interns, and volunteers
• Provide support, as needed, for sensitive or confidential HR matters
• Provide a bit of IT support, including getting people their hardware, managing accounts and subscriptions, and (ideally) helping troubleshoot issues
• Support strategic improvements of operational and HR workflows and processes
• Assist with operations and HR research
• Assist with data entry and cleanup, record keeping, filing, and documentation (Google Drive, Asana, Apptivo, etc.)
• Work closely with various departments within WattTime and external third parties to ensure operational and HR needs are met
• Other job-related duties and assignments as needed

This job description is intended to describe the general nature of work performed by employees in this role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may be modified at any time, with or without notice, based on operational needs, in compliance with applicable law, and employees may be required to perform other job-related duties as assigned.

Qualifications

Above all, the person hired for this position should be committed to driving positive impact in the world. All candidates should have proven experience that includes:

Required

• 3+ years of experience in Operations, HR, or Administrative roles
• Ability to thrive in a small-team environment where responsibilities span a broad range of functions, priorities, and operational areas
• Impeccable attention to detail, process, and data quality in order to ensure workflows are executed accurately and efficiently
• Ability to proactively problem solve, anticipate needs, and follow through on complex workflows
• Strong time management and prioritization skills, with the ability to manage multiple concurrent projects, balance competing priorities, and consistently meet deadlines with minimal oversight
• Ability to manage ambiguity, be flexible, and work in a fast-moving, ever-changing environment
• Ability to take direction and independently execute, depending on each situation
• Excellent written and verbal communication skills
• Ability to connect and collaborate with a wide variety of people, including employees, job applicants, and external partners, and to navigate sensitive or challenging interactions with professionalism, empathy, and sound judgment
• Highly motivated and action-oriented
• Collaborative, respectful, and team-oriented approach to work
• Ability to work effectively from a remote environment across regular U.S. work hours through tools like Slack, Zoom, GSuite, and others
• Willingness and ability to travel to team collaborative sessions a few times a year

Preferred

• BA or BS degree
• Experience coordinating employee benefits
• Experience creating onboarding and training materials (L&D)
• Experience or interest in working for a start-up, tech organization, and/or non-profit, particularly in working across functions and wearing many hats
• Ability to adapt to evolving organizational needs and priorities

Logistics

This is a full-time, remote position - work from anywhere in the U.S. subject to organizational approval and applicable employment laws. This position requires the ability to sit and use a computer for extended periods. Must be authorized to work in the U.S. - work authorization will be verified through E-Verify system after hire and completion of Form I-9.

Pay

Salary: $80,000-$110,000/year

Benefits

• Competitive salary
• Full medical, dental, vision, life insurance packages for employees and 80% coverage for dependents
• Paid parental and medical leave
• Flexible paid time off
• Professional development support
• Home office support and employee choice technology
• 403b with up to 5% matching contribution