Jobs · Customer Service · Pennsylvania

BALENCIAGA Store Director | King Of Prussia

BALENCIAGA · King of Prussia, PA · 1 mo ago
On-siteCustomer ServiceFull-time
We need to output HTML fragment with headings

for sections present: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections where posting has real specific content. Let's parse. The posting includes: - ABOUT US (company description) – not a section heading we need? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to these headings. "About the role" likely corresponds to summary/opportunity description. We have "YOUR OPPORTUNITY" and "Job Description" sections. So we can put that under About the role. - Responsibilities: The "HOW YOU WILL CONTRIBUTE" sections list many duties: Business Developer, Talent Leader and Developer, Brand Promoter, Process Manager. Those are responsibilities. - Requirements: "WHO YOU ARE" lists qualifications: commitment, 3-5 years experience, inclusive leadership style, etc. Those are requirements/qualifications. - Skills: maybe part of requirements; but we can separate Skills if there is explicit skill list: Mastering digital skills, product and fashion sensitivity, etc. Could be under Skills. - Benefits: The posting includes "WHY WORK WITH US?" which mentions opportunities to learn and grow, professional development, etc. That's like benefits. Also "DIVERSITY COMMITMENT" maybe not benefit. But we can include Benefits section with that content. - Pay: No mention of salary/pay. So we should NOT include Pay section. - Schedule: The posting includes "Job Type Regular Start Date 2026-09-23 Schedule Full time". So we have schedule info: Full time. Also start date. So we can include Schedule section with that info. We must not repeat job title as heading. No Job ID etc. We must remove boilerplate: EEO etc. The DIVERSITY COMMITMENT is EEO-like but it's specific content about diversity commitment; we might keep it under Benefits or maybe as its own section? The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. Diversity commitment could be considered EEO boilerplate. However it's a statement about diversity commitment; might be considered boilerplate. Safer to remove it. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate". So we should remove the DIVERSITY COMMITMENT paragraph. Also remove application instructions (none present). Remove duplicated lines. We need to preserve all substantive information. Let's extract content: About us (company description) maybe not needed for About the role? But we could include under About the role? The instruction: About the role heading for summary of role. The company description is not about the role but about the company. Might be considered not needed. However we could include it under About the role as context? The instruction says preserve ALL substantive information; do not invent or summarize away detail. So we need to keep the company description somewhere. Where to put? Could be under About the role (maybe as a brief intro). But the heading "About the role" is for role description, not company. However we could still include it there as part of the role description? Might be okay. Alternatively we could create a separate section like "About the company" but not allowed headings list. So we must fit into allowed headings. The allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to place company description somewhere; maybe under About the role as an introductory paragraph. That seems acceptable. Now let's gather: About the role: combine ABOUS US description + YOUR OPPORTUNITY + Job Description summary? Actually Job Description includes the HOW YOU WILL CONTRIBUTE sections which are responsibilities. So About the role could be a brief summary: The Store Director will report to Market Director, responsible for promoting brand engagement and loyalty to clients, etc. We'll keep the substantive sentences from YOUR OPPORTUNITY and maybe the first sentence of Job Description. Let's extract YOUR OPPORTUNITY paragraph: "The Store Director is a professional in the fashion industry who is responsible for promoting brand engagement and loyalty to clients, in particular VICs and VVICs, in order to guarantee store business goals. They are accountable for sustaining the brand image, achieving sales and KPIs goals, managing the store team, recruiting, retaining and developing clients, and guarantees compliance with all processes and guidelines set by the HQ/HO in order to bring the store to its full potential. They are accountable for being the Balenciaga benchmark (excellent standards) in his/her Region/Country." That's substantive. Now responsibilities: list each bullet under HOW YOU WILL CONTRIBUTE sections. We need to convert to
  • . We'll preserve all details. Let's list them: Under BUSINESS DEVELOPER: - Define, execute, and monitor the store action plan to achieve sales targets and KPIs - Define targeted quantitative and qualitative goals and ensure they are achieved - Implement action plans and follow-up - Analyze the results: daily, weekly, monthly, and set up constant assessments - Focus on key KPIs and create a strong store culture and storytelling approach - Understand and monitor constantly local business environment including market trends and competition - Keep relevant with market and fashion trends - Share with store team - Integrate/adapt insights in store action plan - Define constantly opportunities for growth and execute actions accordingly - Communicate high quality relevant feedbacks and report to HQs/HO and/or store team - Oversee and ensure weekly payroll is accurately reported for store team - Complete Monthly Store Schedule for the team to reflect needs of the business TALENT LEADER AND DEVELOPER: - Create and maintain a positive work environment, consistent with Balenciaga behaviors - Provide a clear vision and goals for the team and for the individuals - Identify, attract, recruit, develop and retain talent - Consistently recruit top talent in partnership with the Head of Retail and HR - Create development plans for store management and store teams, ensure professional growth via training and coaching - Ensure professional growth and training of the store team with a coaching approach, by constantly stimulating them to be up to date in the Fashion industry - Coach consistently direct reports - Provide structured feedback on a regular basis - Manage individual appraisal interview at least twice a year - Motivate and challenge store management and store teams on a regular basis - Organize qualitative time with the team (team building…) BRAND PROMOTER (CLIENTS): - Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externally - Embody constantly Balenciaga codes and engage local people with the brand - Ensure Balenciaga Signature and Client experience are executed and consistent over time - Store according to the Company directions (VM guidelines) - Ensure that the store image in line with corporate standards - Ensure store team is aware of this standards - Ensure that team behaviors are consistent with the standards of Balenciaga services, image and values - Lead by example conveying Balenciaga behaviors towards clients - Know his/her clients and prospects (quantitative and qualitative) to define action plans - Attract and recruit new clients from personal network and external partners - Develop clienteling mindset and client's loyalty and retention from beginners to VICs - Oversee the clienteling approach - Ensure that the qualitative standards required by our brand are maintained - Ability to engage VIP and celebrities PROCESS MANAGER: - Ensure that all the processes are in compliance with legal, safety, security, internal requirements, sustainability, HR guidelines - Handle all administration and accounting responsibilities. - Achieve and authorize planning, organize, and plan the activities providing available resources to manage the expected workload - Apply all the necessary golden rules to ensure the safety of both store team and clients - Supervise warehouse stock, verify that it is in line with the Store’s sales potential, and report to Merchandising Retail at Headquarters accordingly - Take all the necessary measures to guarantee the safety of the products and all valuable materials in the store along with the Warehouse - Ensure that the packaging and positioning of the product are coherent to the protection of corporate assets - Opening and closing of the store - Oversee day-to-day operations of store - Maintain a cost-conscious approach when suggesting initiatives, when reviewing bills and when making expense decisions. Protecting the bottom line of the company and its sales are paramount to the success of any retail initiative. - Process Payroll as directed by the company. - Maintain store schedules. - Ensure staff adheres to attendance and punctuality. - Ensure that petty cash & check reconciliation is processed correctly each month and submitted prior to due date. - Ensure execution of Retail Excellence guidelines in the store: front of house, back of house, team - Supervise inventory activities and warehouse stock and report immediately any discrepancies - Challenge and improve current processes sustaining the growth and ensure efficiency and effectiveness Now Requirements/Qualifications/Skills: WHO YOU ARE list: - Commitment to take part in an innovative project - 3-5 years of successful experience in a managerial position (minimum 20 people) in luxury Retail industry - Inclusive leadership style and entrepreneurship - High sensitivity to clients’ experience and loyalty - Exceptional interpersonal skills, persuasiveness - Precision, organizational skills - Adaptability, openness, risk-taking, dynamic, listening abilities, curiosity - High availability, responsiveness - Product and Fashion sensitivity - Mastering digital skills We could split: Requirements (experience, commitment), Qualifications (leadership style, etc.), Skills (interpersonal, precision, digital, product sensitivity). But we can also combine. The instruction: prefer a few substantive sections over many thin ones. So we could have Requirements (includes experience and commitment), Qualifications (leadership style, interpersonal, etc.), Skills (digital, product sensitivity). But we need to avoid thin sections. Maybe combine Requirements and Qualifications into one section? But we have headings list includes both Requirements and Qualifications. We could use both if they have substantive content. Let's see: Requirements could be the experience and commitment. Qualifications could be leadership style, interpersonal, etc. Skills could be digital and product sensitivity. That seems reasonable. Now Benefits: WHY WORK WITH US? paragraph: "This is an exciting opportunity to join Balenciaga’s King of Prussia team as a Store Director who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriv ing your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment." Note there's a typo "thriv ing". We'll keep as is. Also we have Job Type Regular Start Date 2026-09-23 Schedule Full time Organization Balenciaga America Inc. That's schedule info. We'll put Schedule section with: Start Date: 2026-09-23, Job Type: Regular, Schedule: Full time, Organization: Balenciaga America Inc. Now we need to output HTML fragment only, no /. Use

    for each section heading. Use
    • for lists. Use

      for prose. We'll need to decide which content goes into

      vs

        . For About the role: we can put the paragraph(s) as

        . For Responsibilities: we can group each subcategory maybe as

        ? Not allowed; only headings

        . We could keep responsibilities as a single
          with all items, but that loses categorization. However we could keep subheadings as within
        • ? Not prohibited. But better to keep as
            with items; we can include the category names as part of the
          • text. Eg: "
          • BUSINESS DEVELOPER: Define, execute, and monitor

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