Bakery Manager

Responsibilities

• Responsible for the supervision of all employees in each department
• Motivate employees to achieve maximum effectiveness & possess a strong sense of teamwork
• Create and maintain a positive work environment & promote a genuine care of others needs
• Maintain the safety and security of the bakery and team
• Anticipate potential problems and problem solve
• Represent Nothing Bundt Cakes in a professional manner at all times
• Fits the Nothing Bundt Cakes Culture and is responsible for developing NbC culture in the team
• Abide by & enforce all NBC policies, procedures & uniform policy and provide ongoing feedback
• Maintain good communication between team members, owners, and the home office
• Be aware of all promotions and offers
• Lead guest service by example at all times. Handle guest relations and assistance
• Pay special attention to guest satisfaction. Exceed Guest expectations - Service - Service - Service
• Monitor inventories
• Reconcile all cash transactions and make bank deposits
• Takes initiative
• Has the ability to work well under pressure & with a sense of urgency. Ability to multitask while paying special attention to detail
• Outgoing and friendly personality
• Strong sales ability
• Maintain the cleanliness of the bakery
• Maintain wait times, service and convenience
• Project a positive attitude

Qualifications

• Positive attitude and good communication skills
• Understanding of and ability to assist in implementing a team approach
• Solid understanding of Guest Service
• Some management experience in retail is a plus
• Cash register skills necessary
• Some merchandising skills helpful
• Excellent grammar and spelling skills
• Computer skills: 60 wpm, general computer knowledge, some Microsoft skills