Bakery General Manager

General Manager

We're looking for a General Manager with 3+ years of experience in bakery, restaurant, or retail leadership. The ideal candidate should have a passion for guest experience and team development, along with a strong work history and desire to grow.

• Passion for guest experience & team development
• Strong work history & desire to grow

Salary & Schedule

Salary: $X per year
Schedule: 47.5 hours/week, including weekends & evenings

Qualifications

• 3-5 years of managerial/leadership experience in the luxury, hospitality, food service and/or retail industries
• Bachelor’s Degree in business or hospitality management, preferred
• Ability to work in multiple regional locations
• Ability to adapt to a flexible schedule according to business needs
• Must have reliable transportation

Physical Requirements

• Frequent walking, kneeling, bending and reaching overhead
• Able to stand for extended periods of time
• Able to lift, move and carry up to 50 pounds

Benefits & Perks

• Flexible work schedule
• Free non-slip shoes (annually!)
• Birthday month PTO with complimentary cake
• Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)
• Medical, dental, vision insurance
• Vacation, 401k, FSAPaid Sick Time
• Referral Program
• Pet rescue reimbursement and pet insurance
• Flexible return to work schedule for maternity leave
• Generous 50% discount to all our delicious desserts!

Leadership Attributes

• Leads the team in building genuine guest connections and world class hospitality to Make Days Better
• Supports and works in the kitchen and manages the production process to ensure quality products are delivered
• Manages all business goals (staffing (payroll), operating expenses, and budgets)
• Manages the development & training of all employees
• Ensures proper safety procedures are being followed and maintains a clean and sanitary environment in accordance with the Excellence Log and health department standards
• Possesses and demonstrates a “One team, One goal” philosophy
• Understand and creates partnerships with the community to grow the business and brand

About the Role

SusieCakes has 31 bakeries across California, Texas, and Tennessee. We bake from scratch daily using the finest ingredients. We're dedicated to making old-fashioned, sentimental dessert favorites that bring back memories of your childhood.

Our Mission

At SusieCakes, we connect through celebration. Our bakeries are lively and bustling with genuinely friendly people who have the "hospitality gene." They understand the importance of their daily work and are empowered to make days better. Their connections to our guests and to each other set us apart from other bakeries.

Responsibilities

The General Manager leads the team in delivering an elevated guest experience within the bakery. They create a fun, lively, and celebratory environment and ensure that success metrics are met based on the happiness of both team members and guests.

Skills

As a General Manager at SusieCakes, you'll need to possess and demonstrate a "One team, One goal" philosophy. You'll also need to understand and create partnerships with the community to grow the business and brand.

Benefits

Join our sweet team and enjoy benefits such as a flexible work schedule, free non-slip shoes annually, and a generous 50% discount on all our delicious desserts! We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws.