Bakery Department Manager

Main Responsibilities

• Oversee daily Bakery Department operations, ensuring high standards for quality, freshness, presentation, and customer service
• Foster a welcoming, customer-focused environment and resolve customer concerns and special orders
• Plan and execute daily bakery production based on sales trends and seasonal demand
• Execute merchandising plans, promotions, planograms, and seasonal programs
• Manage department sales, labor, scheduling, ordering, inventory, and shrink
• Ensure compliance with food safety, sanitation, and regulatory requirements
• Hire, train, coach, and develop bakery associates while promoting teamwork and accountability

Soft Skills

• Strong customer-service mindset with a passion for quality and presentation
• Effective communication, coaching, and team-building skills
• Clear communication and the ability to lead in a fast-paced environment
• Strong organization, time management, and problem-solving skills

Competencies

• Bakery production and merchandising execution
• Labor planning and scheduling
• Sales performance, shrink control, and inventory management
• Food safety, sanitation, and compliance oversight
• Knowledge of baking, decorating, proofing, and production planning techniques
• Knowledge of food safety standards, temperature controls, allergen handling, and sanitation procedures
• Knowledge of retail bakery operations and high-volume production environments

Abilities

• Ability to review sales, labor, and production data to inform departmental planning
• Ability to train, coach, and develop associates at various skill levels
• Ability to lift up to 50 lbs. and work in hot and cold temperature environments

Travel Requirements

None

Other Requirements

Flexible availability including early mornings, evenings, weekends, and holidays; reliable attendance; compliance with company safety policies and Code of Business Conduct

We Also Provide

• A variety of benefits including competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay)

For Eligibility Requirements Please Visit myACI

Benefits

Leaders invested in your training, career growth and development
An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video:

ACI Values

A Copy of the Full Job Description Can Be Made Available To You