Bakery Clerk, NORTH Liberty Cosentino's Price Chopper 9717 N Ash, Kansas City Mo

About the Role

This non-exempt position assists customers by producing, stocking, and packaging bakery items in a friendly and efficient manner. The Bakery Clerk reports to the Bakery Manager.

Responsibilities

• Know and implement Cosentino’s Customer Service Standards.
• Courteously and efficiently assist customers by filling orders at the bakery counter.
• Answer customer questions accurately and courteously by knowing department products, procedures, and policies.
• Merchandise products creatively and appealingly; keep display cases clean and fully stocked.
• Meet or exceed productivity standards for individual and team results.
• Follow rotation procedures to prevent stale or outdated product from being sold.
• Prepare next day’s product and ensure all special orders are addressed.
• Keep the bakery stocked, cleaned, and ready for the next shift or day’s business.
• Maintain a clean and safe work area and department for customers and coworkers.
• Comply with all health regulations, sanitation guidelines, and safety procedures; encourage team compliance.
• Operate, clean, and maintain all bakery equipment safely and competently.
• Demonstrate strong verbal and interpersonal skills for positive customer and peer interactions.
• Use basic math and reading skills required for the position.
• Promote sales by suggesting additional products or services (non-essential).
• Resolve customer complaints professionally; escalate to management when appropriate (non-essential).
• Unload incoming shipments of bakery ingredients and stock them neatly without damaging merchandise (non-essential).
• Complete additional tasks identified by management, assist other stores or departments as needed, and learn new skills (non-essential).

Requirements

• Obtain a food handling permit within the first 14 days of employment.
• Complete ongoing training and development as outlined in the Cosentino’s Learning Plan.
• High school diploma or equivalent preferred (non-essential).

Physical Demands

• Reach overhead (up to 70 inches) with both arms, twist at the waist, and lift objects up to 20 lbs with both hands.
• Push and pull grocery items with a peak force of up to 20 lbs.
• Stand and walk for long periods on hard surfaces (tile, asphalt, concrete).
• Occasionally lift and carry up to 35 lbs.
• Bend and squat, sometimes to floor level.
• Work in cold conditions, including grocery coolers and freezers.
• Climb a ladder up to 5 ft (non-essential).