Bahdini Interpreter

At LanguageLine, we strive for a world in which language and cultural barriers no longer exist. Use your language skills to dramatically improve the lives of limited-English speakers, as well as the Deaf and Hard-of-Hearing, while working from your own home. We have been certified as a Great Place to Work and are regularly listed as one of America's top work-from-home employers. Our interpreters serve clients across numerous industries, including healthcare, 911, first responders, education, government agencies, and all walks of business.

About the Role

As a Bahdini Telephone Interpreter, you will handle calls on demand, rendering the meaning of conversations between Bahdini and English speakers. This remote, independent contractor position involves breaking communication barriers in industries such as healthcare, government, insurance, financial, utilities, travel & hospitality, general business, law enforcement, court, and 911. You will process information quickly and concisely, recognizing sensitive cultural differences while maintaining professionalism and courtesy.

This role does not involve written translation, though translators and other skilled linguists are encouraged to apply. Interpreters work from a quiet, secure home office and must ensure a distraction-free environment.

Responsibilities

• Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Render correct concepts and meanings according to established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout interpreting sessions, remaining calm during emotionally charged or emergency situations (e.g., 911 calls).
• Maintain punctuality and availability during work hours.
• Follow client instructions and protocol to ensure client expectations are met, avoiding interaction with the Limited English-speaking Person (LEP) without client permission.
• Understand protocol and terminology for industries including medical, insurance, finance, and law.
• Demonstrate cultural sensitivity and work effectively in a diverse environment.
• Handle highly emotional, stressful, or extended calls without breaks, maintaining company service standards.

Requirements

• Fluency in Bahdini and English, with strong cultural competency and the ability to assess regional and accent differences.
• Excellent listening, retention, and note-taking skills to ensure accuracy during interpretation.
• Ability to remain neutral, objective, and detached from conversations, including those involving sensitive subjects (e.g., end-of-life discussions, pregnancy termination, sexual orientation, or gender expression).
• Education or work experience in language-related fields (e.g., teaching, language assessment, translation, or interpretation) preferred.
• Ability to adapt to LanguageLine Solutions’ technology enhancements for service delivery.
• Must be at least 18 years of age and legally authorized to work in the United States without current or future visa sponsorship.
• High school diploma or equivalent.
• Candidates currently employed by a LanguageLine Solutions client or affiliate may not be eligible.
• Ability to read and write the requested languages is highly preferred.
• A post-offer, pre-employment background check and/or drug screen may be required based on location.

Technical Requirements

• Dedicated personal device for business purposes (desktop/laptop with Windows, MacOS, or ChromeOS; tablets or smartphones are acceptable).
• Restricted brands: Kaspersky products and Huawei hardware.
• High-speed internet connection with minimum download speeds of 5 Mbps, upload speeds of 3 Mbps, ping value ≤ 300 ms, and jitter value ≤ 30 ms.
• Access to a quiet, distraction-free workspace.

Physical Requirements

• Ability to operate a keyboard and mouse and remain stationary in front of a computer for the majority of the workday.
• Sufficient manual dexterity to type or write.
• Able to lift up to 26 lbs.
• May be exposed to moderate noise levels (e.g., computer, audio, telephone).

Pay

$0.75 - $0.90 per minute.

Benefits

• Employee Referral Program.
• Advancement opportunities within the organization.
• Interpreter support.
• An inclusive and diverse work environment.

Note: This is an independent contractor position and is not eligible for employee benefits.