Background Adjudicator

Job Responsibilities

• Review criminal, employment, education, MVR, and other screening results
• Apply company adjudication matrix and job-relatedness standards to determine hire eligibility
• Affirmatively assess risk using nature of offense, recency, frequency, and role sensitivity in partnership with leaders from HR and Legal departments
• Make determinations based on guidelines escalating cases outside guidelines to Legal leadership for determination
• Ensure full compliance with Fair Credit Reporting Act, EEOC guidance, and state/local regulations with guidance from the HR and Legal department
• Execute pre-adverse and adverse action processes with accuracy and timeliness
• Maintain audit-ready documentation for all decisions
• Monitor regulatory changes and update adjudication standards accordingly
• Meet Service Level Agreements for turnaround time to protect start dates and production continuity
• Identify process gaps that slow hiring or create risk; suggest fixes and implement when approved
• Partner with Talent Acquisition Operations to streamline workflows in Workday and screening vendor integrations
• Track and report key metrics such as time to adjudicate, adverse action rates, overturn rates, and candidate disputes

Risk Management

• Advise Talent Acquisition, HR, and Hiring Leaders on adjudication outcome or escalate to legal and risk posture
• Serve as point of contact for complex or sensitive cases
• Partner with Legal on policy interpretation and escalations, ensuring clear, compliant communication during adverse action
• Balance risk mitigation with fair chance hiring principles and brand reputation