Back-Up Admin Coordinator
Position Summary
The Backup Administrative Coordinator (BUAC) provides support to the Administrative Coordinator and store leadership team by assisting with payroll administration, scheduling, hiring support, associate records, reporting, and various administrative functions. This position helps ensure accurate recordkeeping, compliance with company policies, and efficient execution of administrative processes while providing excellent customer and associate service.
Key Responsibilities
Administrative Operations
- Aid with daily administrative office functions and operational support.
- Maintain accurate store records, files, and documentation.
- Support administrative processes in accordance with company policies and procedures.
- Prepare and distribute reports, communications, and operational documents as required.
- Assist with data entry and record maintenance to ensure accuracy and confidentiality.
- Provide office coverage during the absence of the Administrative Coordinator.
Payroll & Scheduling Support
- Aid with payroll processing and timekeeping administration.
- Review and help resolve timekeeping discrepancies.
- Support schedule maintenance and labor tracking activities.
- Maintain payroll records and employee documentation.
- Ensure payroll information is handled accurately and confidentially.
- Aid associates with payroll-related inquiries as appropriate.
Hiring & Associate Support
- Support recruiting, onboarding, and new hire administrative processes.
- Aid with employment paperwork and personnel file maintenance.
- Help coordinate orientation and training documentation.
- Maintain compliance with hiring and employment record requirements.
- Provide administrative assistance to associates regarding policies, forms, and procedures.
Reporting & Compliance
- Generate and maintain operational, labor, and administrative reports.
- Ensure required documentation is completed and retained according to company standards.
- Support compliance with company policies, employment regulations, and audit requirements.
- Assist with administrative audits and record reviews.
- Maintain confidentiality of sensitive employee and business information.
Customer & Associate Service
- Provide professional and courteous service to customers, associates, and vendors.
- Answer incoming calls and direct inquiries appropriately.
- Aid visitors, applicants, and associates with administrative needs.
- Support store leadership with administrative requests and projects.
- Promote a positive and service-focused environment.
Office Organization & Support
- Maintain office organization, supplies, and equipment.
- Assist with ordering office supplies and maintaining inventory levels.
- Support communication between store departments and leadership.
- Ensure work areas remain clean, organized, and professional.
- Assist with special projects and administrative assignments as needed.
Qualifications
High school diploma or equivalent required.
Previous administrative, clerical, payroll, human resources, or retail experience preferred.
Strong computer skills, including proficiency with Microsoft Office applications.
Excellent organizational, communication, and customer service skills.
Ability to maintain confidentiality and handle sensitive information.
Strong attention to detail and accuracy.
Physical Requirements
Ability to sit, stand, and walk for extended periods.
Ability to use computers, phones, and office equipment throughout the workday.
Ability to occasionally lift and carry up to 25 pounds.
Ability to perform repetitive keyboarding and administrative tasks.
Ability to move throughout the store as business needs require.
Key Competencies
Organization
Attention to Detail
Confidentiality
Customer Service
Communication
Time Management
Accuracy
Problem Solving
Accountability
Administrative Excellence