Back Office Coordinator I

Responsibilities

• Back up for preparing, auditing, and distributing of the daily executive report
• Back up for processing metal pricing updates and maintain metal pricing tables
• Back up to run monthly customer statements
• Back up to Receptionist, answer phones, and manage the front desk
• Customer portal administration of assigned customer accounts, including uploading invoices and extracting customer purchase orders
• Review and maintain accounts receivable for portal accounts
• Process advanced shipping notifications (ASN) and acknowledgment of customer purchase orders for portal customers
• Process all types of credits and debits, including billing adjustments, miscellaneous credits, and return material authorizations (RMAs)
• Accurately enter necessary information into corporate databases
• Perform other duties or special projects as assigned

Requirements

• Associates degree and 3 years related work experience required; an equivalent combination of education and experience may be considered
• Must be able to work in a fast-paced global environment and multi-task with impeccable attention to detail, while maintaining a high level of precision
• Ability to work both independently and within a team to meet organizational objectives and deadlines
• Capacity to learn quickly and adapt to change
• Operational mindset and solid customer service instincts
• Ability to work with basic math calculations
• Ability to perform under pressure
• Ability to develop an understanding of Indium Corporation products, services, and pricing structure
• Provide own source of transportation for any local/day travel, including travel between Indium Corporation facilities

Benefits

• health, dental, and vision insurance
• PTO
• retirement plan
• volunteer opportunities
• paid holidays
• overtime opportunities
• and many more

Pay

$18.00 per hour - $22.00 per hour ($37,000 - $45,500 annually)

Schedule

Monday-Friday, 8:00 am‑5:00 pm; 301 Woods Park Drive, Clinton, NY 13323