Back of House Supervisor - Columbia

Description

Pet Paradise is seeking a Resort Supervisor with leadership experience and growth potential for its open position.

Perks and Benefits

• Opportunity for advancement through Unleashed Leadership Academy, Grooming Academy, STRIVE scholarship programs, Canine Training Program, and Dog/Cat Adoption Assistance.
• Complimentary Pet Day Camp and 30 Days of Complimentary Pet Boarding (non-holidays).
• On-demand pay with DailyPay, discounted veterinary care and grooming services, fitness reimbursement, paid time off, 401(k) savings plan with company match, health, dental, and vision insurance, and Employee Assistance Program (EAP).

Essential Functions

• Provide direct supervision of Resort Associates and Playtime Coordinators, leading, training, and coaching based on company standards, policies, and guidelines.
• Aid the management team with training, assigning, directing work, coaching, and conducting employee performance reviews.
• Report and document potential hazards or behavioral problems involving guests or employees to the management team.
• Maintain cleanliness of suites and guest areas, feed, exercise, and provide daily care for all guests.
• Assist new and existing team members in completing required LMS courses and training guides.
• Perform additional duties as required by the management team.

Qualifications

• Significant physical labor including pet handling, walking, cleaning, and maintenance of suites.
• Strong organizational, cash management, and sales skills.
• Prior supervisory experience highly preferred.
• Comfortable leading by example, including hands-on task management.
• Comfortable around dogs of all sizes and physically able to lift up to 60 lbs.
• Exceptional communication and interpersonal skills.
• Flexibility to work various shifts including days, nights, weekends, holidays, and peak times.
• Valid driver’s license and ability to pass a criminal background check.

Education and Experience

• High school diploma or GED.
• One to two years related experience and/or training, or equivalent combination of education and experience.

What It Is Like to Work Here

At Pet Paradise, team members ensure that pets receive extra loving care and focused attention while playing and staying with us in a safe and entertaining environment. The relationship built with pets and their owners makes going to work fun and rewarding, and the benefits offered are top-notch. We offer career development through Unleashed Leadership Academy, Grooming Academy, and other company-paid training programs. Team members are also eligible for complimentary Pet Day Camp, Boarding, and discounts on grooming and veterinary care at all locations and clinics. Working with pets can be challenging, but we love what we do and strive to provide the tools needed for growth and success.

About Pet Paradise

Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care their furry family members need to live the happiest, healthiest, and longest lives possible. With more than 60 locations in operation or under development across eleven states, Pet Paradise offers resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and overnight boarding that feels like home, all under one roof. We are a drug-free, smoke-free, equal opportunity employer.