DELI/BACKUP ASST DEPT LEADER

Responsibilities

• Aid the Department Manager in organizing work, filling department staffing needs, and training and scheduling associates.
• Keep department temperature logs accurately updated and maintain them.
• Train and follow up with Deli associates on temperature logs to ensure accurate recordings.
• Respond promptly, tactfully, calmly, courteously, and professionally to customer or associate comments, complaints, requests, accidents, and questions.
• Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and ensure proper accounting of product received and balance on hand in the Department Manager's absence.
• Perform and direct others in pricing and displaying of merchandise.
• Maintain proper signage, product rotation, freshness, quantity, quality, and proper space allocation for merchandise.
• Engage in and counsel associates in effective, productive merchandising techniques, customer services, product presentation, and promotional activities.
• Implement company programs and adhere to company policies and procedures, particularly in maintaining a work environment free of unlawful harassment or discrimination.
• Provide Department Manager with input on department budgets, goals, and results.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
• Maintain floor, shelf, and deli areas clean and up to sanitary standards.
• Show the ability and desire to promote, communicate, and implement company initiatives and process improvements to direct reports in a positive manner.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.

Qualifications

• Willing to work weekends and holidays.
• Effective written and verbal communication skills.
• Demonstrated aptitude to manage people and organize workloads.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
• Understanding of all key components of department operations.
• Knowledge of applicable laws and regulations related to employment practices, and safety.
• Able to work with various cleaning solutions, safely use sharp tools, and carefully operate slicing equipment.
• Qualified and able to operate power machinery and work with various job tools (power jacks, box cutters, balers, compactors).