DELI/ASST DEPT LEADER

Responsibilities

• Promote trust and respect among associates, with a positive attitude
• Communicate company, department, and job‑specific information to associates
• Establish department performance goals and empower associates to meet or exceed targets through teamwork
• Develop adequate scheduling to manage customer volume
• Train and develop associates on their job performance and participate in the performance appraisal process
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products
• Inform customers of produce specials and offer product samples to help customers discover new items
• Review and inspect products for quality and freshness and take appropriate action
• Develop and implement a department business plan to achieve desired results
• Create and execute sales promotions in partnership with store management
• Inform and educate department associates about current, upcoming and special in‑store promotions, especially promotions that affect the department
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Implement the period promotional plan for the department
• Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
• Plan and organize the inventory process, maintain awareness of inventory/stocking conditions, note discrepancies, and train department associates on inventory/stocking and Computer Assisted Ordering (CAO)
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept up to date
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance, inspecting equipment, notifying store management of needed repairs, and reporting customer or employee accidents
• Report all safety risks, issues, and illegal activity, including robbery, theft or fraud
• Adhere to all local, state and federal laws, and company guidelines
• Work cooperatively in a high‑paced and sometimes stressful environment
• Manage conflict in a reasonable, non‑confrontational and cooperative manner
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum:

• Excellent oral and written communication skills
• Knowledge of basic math (counting, addition, subtraction)
• Ability to handle stressful situations
• Current food‑handler’s permit (once employed)

Desired:

• High School Diploma or GED
• Any management experience
• Any deli/retail experience
• Second language proficiency (speaking, reading and/or writing)