BAKERY/BACKUP ASST DEPT LEADER

About the role

Assist the Department Manager in organizing work, filling department staffing needs as authorized by store management, and training and scheduling associates so that customers are consistently provided with prompt courteous service. Keep department temperature logs accurately updated and maintain. Train and follow up with Bakery associates on temperature logs to guarantee accurately recorded temperatures. Respond promptly, tactfully, calmly, courteously and professionally to customer or associate comments, complaints, requests, accidents and questions. Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand in the Department Manager's absence. Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise. Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities. Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination. Provide Department Manager with input on department budgets, goals and results.

Responsibilities

• Aid in organizing work and staffing needs
• Train and schedule Bakery associates
• Manage temperature logs and ensure accurate records
• Respond to customer and associate inquiries professionally
• Use Computer Assisted Ordering for merchandise management
• Price and display merchandise effectively
• Maintain proper signage and product rotation
• Counsel associates on merchandising and customer services
• Implement and adhere to company policies and programs
• Provide input on department budgets and goals
• Ensure equipment and facilities are properly maintained
• Maintain cleanliness and sanitation standards
• Supervise and coach direct reports
• Complete performance reviews and provide feedback

Qualifications

• Willing to work weekends and holidays
• Effective written and verbal communication skills
• Demonstrated aptitude to manage people and organize workloads
• Able to handle stressful situations and make a positive impression
• Possess abilities and skills for effective production, merchandising and customer services
• Understanding of department operations and applicable laws and regulations
• Able to work with various cleaning solutions, safely use sharp tools, and carefully operate slicing equipment
• Bakery work experience or similar experience preferred
• Past work record reflecting dependability and integrity

Benefits

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. These benefits include:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

Schedule

Must be available to work weekends and holidays.

Pay

Compensation details are not specified in the job description.