BAKERY/BACKUP ASST DEPT LEADER

About the role

Assist the Department Manager in planning, organizing, training and directing Bakery Department associates; perform production and customer service functions; maximize store sales and profits. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Assist the Department Manager in organizing work, filling department staffing needs as authorized by store management, and training and scheduling associates so that customers are consistently provided with prompt courteous service.
• Keep department temperature logs accurately updated and maintained; train and follow up with Bakery associates on temperature logs to guarantee accurately recorded temperatures.
• Respond promptly, tactfully, calmly, courteously and professionally to customer or associate comments, complaints, requests, accidents and questions.
• Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and ensure proper accounting of product received and balance on hand in the Department Manager's absence.
• Perform and direct others in pricing and displaying merchandise.
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Engage and counsel associates in effective, productive merchandising techniques, customer service, product presentation and promotional activities.
• Implement company programs and adhere to company policies and procedures, particularly in maintaining a work environment free of unlawful harassment or discrimination.
• Provide the Department Manager with input on department budgets, goals and results.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
• Maintain floor, shelf and bakery areas clean and up to sanitary standards.
• Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Perform the essential functions of this position with or without reasonable accommodation.

Qualifications

• Willing to work weekends and holidays.
• Effective written and verbal communication skills.
• Demonstrated aptitude to manage people and organize workloads.
• Ability to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising and customer service related to sale of merchandise.
• Understanding of all key components of department operations.
• Knowledge of applicable laws and regulations related to employment practices and safety.
• Ability to work with various cleaning solutions, safely use sharp tools, and carefully operate slicing equipment.
• Qualified and able to operate power machinery and work with various job tools (power jacks, box cutters, balers, compactors).
• Desired bakery work experience or similar experience.
• Past work record reflects dependability and integrity.