Back of House Manager - Raleigh

Roots Natural Kitchen - Raleigh (RDU1)

About the Role

As our Back of House Manager, you are responsible for ensuring our customers have the best experience possible at Roots. This includes making sure we serve delicious food quickly, make customers feel awesome when they walk into Roots, and keep the restaurant clean and stocked at all times. Your success will be entirely dependent on the success of your Back of House crew. You will get to know our Back of House crewmembers very well both personally and professionally, train them relentlessly, and support them in achieving their goals at Roots. Our leaders are humans who are loved by their crew—and can successfully lead and develop teams to run the best restaurants possible.

Responsibilities

• Communicate the vision for Roots culture actively to your crew to ensure that your Roots Natural Kitchen is a special experience day-in and day-out
• Collaborate with your Leadership Team and crew to make Roots an awesome place to be every single day
• Work with your entire Leadership Team to improve your crew’s leadership skills, understanding what makes people tick, how to connect with, motivate, and inspire them to reach their absolute best
• Ensure your crewmembers receive excellent, hands-on training and are supported throughout the entire training process
• Lead and constantly coach your crew on how to run excellent shifts day-in and day-out, with a focus on creating amazing experiences and serving awesome food
• Ensure your crew is hyper-aware of food safety practices and be diligent in maintaining all food safety standards at all times
• Master both BOH positions (prep and dish)
• Maintain a positive and cheerful attitude during all scheduled shifts

Requirements

• Prior restaurant management experience preferred
• Must show empathy for fellow crew members and customers
• Must bring friendliness and enthusiasm to each day
• Must lead by example, through humility and resilience
• Phenomenal personal, communication, and organizational skills
• Willingness to work a varied schedule, including nights and weekends

Pay

Starting at $20.00 per hour

• Tips: All tips are pooled among all hourly employees. They're paid out biweekly, and usually boost base pay by more than $2/hr.
• Quarterly Profit-Share: Each full-time employee shares in the profits created by Roots. The profit-share is paid quarterly, based on restaurant and company performance. Depending on company performance, the profit-share can equal as much as 10% of quarterly employee pay, paid in one lump sum after each quarter.

Benefits

• Great Environment: A fun, lighthearted, and supportive environment where people can thrive.
• Growth Opportunities: Fast growth means tons of room to grow with us, in and out of the restaurant.
• Good Food: Always have tasty food around you that you and your friends can enjoy at free and discounted prices.
• Flexible Schedule: Weekly schedules designed to help you achieve work-life balance, including paid parental leave and paid sick leave for all employees, regardless of status.
• Medical, Dental, Vision, LTD, and Life Benefits: After 30 days of full-time work, health, dental, vision, and LTD plans are extended. For a full-time single employee, healthcare is provided for as low as $20/paycheck. A $10,000 life insurance benefit is provided at no cost to you.
• 401(K): All crewmembers can save for the future with the Roots 401(k). Roots will match 100% of contributions up to 4%.
• Paid Time Off: Paid sick leave and parental leave.
• Referral Program & Employee Discount: Additional perks for referring new employees and discounts on food.
• Paid Training: Comprehensive training provided.

About Us

Roots is passionate about making healthy food taste awesome. We strive to empower people through natural food and believe in the potential of humans to do great things. We believe that great food can fuel any lifestyle—whether you choose to participate in a Netflix marathon or an actual marathon. Roots is growing fast, hiring tons of new crew members, and promoting from within as often as possible! With this growth comes many new challenges, roles, and opportunities. The sky is really the limit if you are someone who is always looking for new mountains to climb.

We’re looking for friendly and enthusiastic humans who collaborate phenomenally with others. We want to be around people who persevere, take pride in the work they do, and seek to understand and support those around them. These types of people make Roots an amazing place to work and can succeed in our fast-paced, highly communicative, and team-oriented environment.