Back of House Manager - Chapel Hill

About the role

As our Back of House Manager, you are responsible for making sure our customers have the best experience possible at Roots. This includes ensuring we serve delicious food quickly, make customers feel awesome when they walk into Roots, and keep the restaurant clean and stocked at all times. As a Back of House Manager, your success will be entirely dependent on the success of your Back of House crew. As a result, you will get to know our Back of House crewmembers very well both personally and professionally, train them relentlessly, and support them in achieving the goals they have at Roots. Our leaders are humans who are loved by their crew--and can successfully lead and develop teams to run the best restaurants possible.

Responsibilities

• Communicate the vision for Roots culture actively to your crew to ensure that your Roots Natural Kitchen is a special experience day-in and day-out
• Collaborate with your Leadership Team and crew to make Roots an awesome place to be every single day
• Work with your entire Leadership Team each to improve your crew’s leadership skills. This requires a desire to really understand what makes people tick, how to connect with, motivate, and inspire them to reach their absolute best
• Ensure your crewmembers receive excellent, hands-on training and are supported throughout the entire training process
• Lead and constantly coach your crew on how to run excellent shifts day-in and day-out, with a focus on creating amazing experiences and serving awesome food
• Ensure your crew is hyper-aware of food safety practices and be diligent in ensuring all food safety standards are maintained all the time
• Master both BOH positions (prep and dish)
• Maintain positive and cheerful attitude during all scheduled shifts

Skills

• Have phenomen