B2B Systems & Operations Sr. Manager
This role owns how our B2B business actually works—connecting systems, processes, and teams to enable scalable growth across wholesale, partnerships, and emerging channels. You will define and operationalize the B2B operating model, ensuring alignment between business needs and system capabilities across ERP, OMS, WMS, and product data platforms. This role requires a highly cross-functional operator who can translate complexity into structure, drive execution across teams, and create scalable solutions in a fast-moving environment.
Responsibilities
- Define and drive the B2B operating model across order lifecycle, fulfillment, and partner workflows to support scalable growth
- Translate business needs into structured requirements and partner closely with Product and Engineering to deliver system-enabled solutions
- Align systems (ERP, OMS, WMS, PLM/PIM) with business processes to reduce manual work, eliminate inefficiencies, and improve reliability
- Manage cross-functional programs end-to-end, managing timelines, dependencies, risks, and execution across Operations, Tech, Finance, and Merchandising
- Establish repeatable frameworks for partner onboarding, channel expansion, and operational consistency across regions and platforms
- Provide visibility into initiatives, drive accountability, and influence stakeholders to ensure progress and alignment across teams
- Provide guidance, coaching, and training to other employees
Requirements
- 8+ years of experience in operations, program management, or business systems roles within retail, wholesale, or supply chain environments
- Deep experience working with enterprise systems (ERP, OMS, WMS, PLM/PIM) and translating business needs into scalable solutions
- Proven track record of leading complex, cross-functional initiatives from definition through execution
- Strong understanding of B2B/wholesale operations, including order lifecycle, fulfillment, and partner workflows
- Demonstrated ability to balance speed, scalability, and operational complexity while driving measurable outcomes
- Advanced knowledge of retail or wholesale industry operations, with extensive prior experience in systems-driven environments
- Curiosity and willingness to adopt AI tools to identify process improvements, automate manual work, and enhance business outcomes
- Foundational AI literacy, including experience using generative AI tools, and a proactive mindset to experiment with new technologies to drive productivity and innovation
Location
This role will be based in our El Segundo Headquarters.
Pay
The annual base salary range for this position is from $115,000 to $130,000. The range provided includes the base salary that Fabletics expects to pay for the role. Offered base salary will be dependent on factors including the scope and complexity of the role, candidate’s related work experience, subject matter expertise, and work location.
Benefits
- Hybrid Work Schedule*
- Discretionary Paid Time Off*
- Summer Fridays*
- Healthcare Plans
- Employee Discounts
- 401k
- Annual Bonus Program
- Equity Program*
*Varied for retail, fulfillment, and fully remote roles.