B2B Collections Clerk (32299)

About the role

Choice Legal is seeking an experienced Collections Clerk with a strong Business-to-Business (B2B) background to join their team onsite in Tampa, FL.

Responsibilities

• Conduct systematic review of all aging accounts over 30 days and contact clients regarding the collection of outstanding accounts.
• Print and mail current and/or past due invoices as needed.
• Contact clients to resolve any invoice problems or discrepancies and if necessary, make additional contact with clients for the collection of outstanding invoices.
• Research and respond to inquiries from clients regarding payment issues, and invoice inquiries.
• Maintain files on all pertinent billing and accounting information.
• When necessary, report any unresolved disputes with customers to the Accounting Manager for resolution.
• Prepare and provide various information as requested for audit.
• Ensure the confidentiality and security of all financial files.
• Perform a variety of clerical duties including, but not limited to, answering telephone inquiries, taking messages, filing, scanning and photocopying.
• Abside by all rules of the company such as safety, confidentiality and organizational directives.
• Performs other duties as assigned by management.

Qualifications

• High school diploma or equivalent required.
• Must have B2B collections experience.
• A minimum of two years of experience in accounts receivable and/or collections required.
• Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, decimals, fractions, hours & minutes, and possess the ability to compute rates and percentages.
• Must be knowledgeable in multiple software programs, including, but not limited to, Great Plains, Microsoft Word, Outlook, Excel, and the Internet.
• Ability to follow instructions and respond to managements’ directions accurately.
• Must demonstrate a high level of accuracy in preparing and entering financial information and look for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to stay focused and concentrate under normal or heavy distractions and be able to work well under pressure and or strict deadlines.
• Must be able to demonstrate and promote a positive team -oriented environment.
• Ability to manage change, delays, or unexpected events appropriately.
• Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to date.

Benefits

The role is an onsite position Monday to Friday 8:30am-5:00pm.

Pay

Details about pay are not specified in this posting.

Schedule

The role is an onsite position Monday to Friday 8:30am-5:00pm.