AVP, Sr. Product Manager - Agentic Workflows

About the role

The AVP, Senior Product Manager – Agentic Workflows is a senior individual contributor responsible for identifying, developing, and delivering AI-powered workflow solutions that improve business processes across Walker & Dunlop.

Responsibilities

• Partner with business teams to identify workflow challenges and opportunities for AI-enabled automation through direct user engagement and observation.
• Travel regularly to Walker & Dunlop offices and field locations to understand business processes and gather insights that inform product development.
• Translate business needs into product requirements and maintain a prioritized backlog of AI workflow initiatives.
• Design, build, test, and iterate AI workflow prototypes using modern AI tools and development platforms.
• Present solutions to stakeholders, gather feedback, and refine workflows based on user input.
• Partner with Engineering, Site Reliability Engineering (SRE), Information Security, Legal, Procurement, and other cross-functional teams to transition solutions from prototype to production.
• Define, measure, and report on key performance metrics, including adoption, operational efficiency, quality improvements, and business impact.
• Maintain workflow documentation, evaluation records, and audit artifacts to support governance and scalable AI development practices.
• Communicate project priorities, progress, and outcomes to business stakeholders and executive leadership.
• Contribute to the evolution of Walker & Dunlop's AI product capabilities by identifying reusable solutions, improving development practices, and sharing knowledge across teams.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field, or an equivalent combination of education and experience.
• 8+ years of product management experience with a demonstrated track record of delivering AI, machine learning, or intelligent automation solutions into production.
• Experience managing products throughout the full lifecycle, from discovery and solution design through implementation and adoption.
• Experience collaborating with software engineering teams and translating business needs into technical requirements.
• Experience within commercial real estate, mortgage finance, financial services, or another regulated industry is preferred.
• Familiarity with developer tools such as Git, GitHub/GitLab, Python, JSON, YAML, and Markdown is preferred.

Qualifications

• Strong knowledge of AI technologies, including large language models (LLMs), prompt engineering, retrieval-augmented generation (RAG), and agentic workflows.
• Ability to independently prototype AI-enabled solutions using modern AI development tools and platforms.
• Strong product management, analytical, and problem-solving skills with the ability to translate complex business challenges into scalable technology solutions.
• Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
• Strong collaboration and influencing skills, with the ability to build partnerships across business and technology teams.
• Ability to manage multiple priorities in a fast-paced environment while maintaining high-quality execution and documentation.
• Willingness and ability to travel regularly to Walker & Dunlop offices and field locations.
• Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes.

Skills and Abilities

• Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders.

Benefits

The position offers an estimated base salary of $170,000 - $190,000 plus a discretionary bonus. An employment offer is based on the applicant’s relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data.

We offer comprehensive benefit options, including:

• Up to 83% subsidized medical payroll deductions
• Competitive dental and vision benefits
• 401(k) + match
• Pre-tax transit and commuting benefits
• A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance
• Paid maternity and parental leave, as well as other family paid leave programs
• Company-paid life, short and long-term disability insurance
• Health Savings Account and Healthcare and Dependent Care
• Flexible Spending
• Career development opportunities
• Empowerment and encouragement to give back – volunteer hours and donation matching

We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information, or any other characteristic protected by applicable law. We strive to be a safe place to ask questions, build professional relationships, and develop careers.