Jobs · Information Technology · California

AVP, Facilities Manager

Kavaliro · Santa Rosa, CA · 2 wk ago
Information Technology$80k–$110k/yrFull-time
We need to output HTML fragment with sections: About the role? The description includes "Job Description" paragraph. We need headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each section heading. Only include sections that have real specific content. We have Pay: $80,000 - $110,000/ annually. So Pay section. Benefits? Not mentioned. Schedule? Not mentioned. Qualifications: there is a Qualifications section. Responsibilities: there is "Essential Duties And Responsibilities Include The Following" list. Also there are many duties. So Responsibilities section. Requirements: maybe "Job Requirements On-Site" but that's minimal. There's also "Minimum of 10 hours CRA volunteer hours per year." That could be part of Requirements or Benefits? It's a requirement? It's more like a duty? It's a volunteer requirement. Could be part of Requirements. Also "Valid driver’s license and a personal vehicle for transportation." That's a requirement. Also "Ability to work independently with minimal supervision" etc. Those are qualifications/skills. We need to separate Qualifications (education, experience) vs Skills (abilities). The posting has a Qualifications section with bullet-like sentences. Then after that there is a list of abilities (many). Could treat those as Skills. Or we could combine Qualifications and Skills into one section? The instruction: prefer a few substantive sections over many thin ones. So we could have About the role (intro paragraph), Responsibilities (list), Qualifications (education/experience), Skills (abilities), Pay. Also maybe Requirements (like driver's license, volunteer hours). But we can incorporate those into Qualifications or Skills. Let's decide: About the role: first paragraph(s) describing role. Responsibilities: the big list under "Essential Duties And Responsibilities Include The Following". Qualifications: the bullet list under "Qualifications". Skills: the list of abilities after Qualifications (starting with "Demonstrated ability to manage a high volume..."). Pay: the Pay line. Benefits: none. Schedule: none. Also we might include a short paragraph for metadata like "Job Requirements On-Site" but that's just location; we could drop or put in About the role? Probably drop as minor metadata. We must not repeat job title as heading. No markdown fences. Output only HTML fragment. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all duties, qualifications, skills, pay, etc. Must not omit any. We need to be careful to not lose any detail. Let's extract. First, intro paragraph(s): "Job Description Our client is seeking an AVP, Facilities Manager for a direct hire opportunity. The AVP, Facilities Manager oversees the Bank's facilities operations, maintenance activities, service requests, vendor relationships, and facility-related projects to support safe, functional, professional, and well-maintained work environments. This hands-on role manages facilities requests from intake through resolution and coordinates maintenance, repairs, preventive services, and operational support activities. The position also oversees vendor performance and prepares management and Board reports. In addition, The AVP, Facilities Manager partners with internal stakeholders on relocations, improvements, and operational initiatives. The incumbent is expected to respond directly to facility issues, travel to perform field work as needed, exercise sound judgment and practical problem-solving skills, and manage multiple priorities. This position requires that the individual works in the office, independently, and with minimal supervision. Ensures compliance within all Bank policies and procedures, as well as all applicable state and federal banking regulations." That's the About the role content. Now Responsibilities: list under "Essential Duties And Responsibilities Include The Following". Each sentence seems a duty. We need to preserve each as list items. Let's list them: - Oversee the servicing and maintenance of facility equipment and systems, including evaluating issues, implementing appropriate corrective actions, and engaging external vendors when specialized expertise or services are required. - Lead and coordinate branch and office maintenance activities, furniture installation, equipment relocation, facility setup, and operational support tasks. - Coordinate and support response efforts for facilities incidents and emergencies, including travel to Bank locations to conduct on-site assessment, resource coordination, vendor dispatch, escalation, documentation, recovery activities, and follow-up until resolution or transfer to appropriate specialists. - Conduct routine facility inspections and personally verify maintenance conditions, safety concerns, equipment performance, and completed work. - Perform hands-on facility maintenance, troubleshooting, adjustments, inspections, and minor repairs when practical and within the incumbent's knowledge, training, and authority. - Monitor and respond to the facilities email channel and other assigned facilities request sources in a timely, professional, and service-oriented manner. - Oversee facilities service requests from intake through resolution, ensuring issues are accurately defined, prioritized based on urgency and business impact, assigned for appropriate response, documented, and communicated effectively through completion. - Coordinate recurring and preventive maintenance activities and monitor upcoming service dates, inspections, renewals, and corrective actions including follow-up with local management and affected departments. - Engage with approved vendors in accordance with Bank requirements, obtain proposals or estimates when appropriate, confirm scope and scheduling, and coordinate site access with Bank personnel. - Manage vendor relationships and performance by setting clear expectations, monitoring responsiveness and quality, documenting issues, escalating delays or deficiencies, and confirming that contracted or requested work is completed satisfactorily. - Validate vendor completion through requestor confirmation, site review when appropriate, photographs, service documentation, invoices, or other reasonable evidence before closing requests or recommending payment. - Review facilities-related invoices and supporting documentation for alignment with approved scope, pricing, and completion status. Route invoices for approval in accordance with Bank procedures. - Maintain vendor contact information, agreements, certificates, proposals, service records, warranties, preventive maintenance schedules, and other facilities documentation in approved repositories. - Identify recurring facility issues, service gaps, aging equipment, and operational risks. Develop practical recommendations for management consideration and track approved corrective actions. - Work closely with Project Managers, Branch Management, and stakeholders in other departments to coordinate facilities updates, workstreams, schedules, vendors, site readiness, dependencies, communications, documentation, and project closeout. - Prepare concise monthly facilities status reports summarizing significant requests, completed work, open items, vendor performance concerns, project activity, costs or budget considerations when available, risks, and planned next steps. - Prepare facilities content for Board and committee reports in a clear, accurate, and executive-ready format. Maintain supporting records for reported items. - Participate in planning and execution for branch openings, relocations, remodels, closures, office moves, equipment installations, and other assigned projects. - Coordinate facilities response for urgent incidents such as water intrusion, utility disruption, building access issues, environmental concerns, or other conditions affecting a Bank location. Escalate promptly and support documentation, vendor dispatch, and follow-up. - Support business continuity and emergency response activities related to Bank facilities, including maintaining current contact information and assisting with recovery or alternate-site arrangements as assigned. - Assist SVP, Information Technology Officer with facilities budget planning and expense monitoring by organizing estimates, invoices, recurring service costs, project costs, and variance explanations for management review. - Promote consistent service standards, documentation, and maintenance practices across Bank locations. - Protect confidential Bank, employee, vendor, access, security, and facility information and use appropriate discretion in all communications and records. - Complete administrative tasks accurately and on time and support the Bank's goals, values, and service expectations. - Provide backup support for related administrative, facilities, project coordination, and incident response activities during staff absences or periods of increased workload. - Minimum of 10 hours CRA volunteer hours per year. Volunteer hours are typically scheduled within business hours. This is compensable time and mileage is reimbursed. - Other duties as assigned. Note: The volunteer hours could be considered a duty/requirement. We'll keep it in Responsibilities list. Now Qualifications: list under "Qualifications". It's a paragraph with semicolons? Let's extract: "Bachelor's degree in facilities management, construction management, business administration, project management, or a related discipline; or an equivalent combination of education and relevant experience. Progressively responsible experience in facilities operations, property or branch maintenance, vendor management, construction or project coordination, or a related field. Financial services or multi-site experience is preferred. Demonstrated ability to manage a high volume of service requests from intake through closure while maintaining accurate status, ownership, documentation, and follow-up. Experience coordinating vendors and contractors, reviewing proposals and invoices, monitoring service quality, and addressing missed commitments or incomplete work. Knowledge of preventive maintenance concepts, repair coordination, workplace safety, building systems, and common facilities services sufficient to evaluate needs, ask appropriate questions, and coordinate qualified providers. Excellent organizational and time management skills, with the ability to manage multiple concurrent requests and projects, establish priorities, meet deadlines, and track issues through resolution. Strong analytical, critical-thinking, and problem-solving skills, including the ability to evaluate urgency, operational impact, cost considerations, dependencies, and escalation needs. Effective verbal, written, and interpersonal communication skills, including the ability to write clear status updates, management reports, Board-level summaries, correspondence, procedures, and vendor communications. Demonstrated ability to work effectively with branch personnel, department leaders, Project Managers, executive management, vendors, landlords or property managers, and other internal and external partners. Ability to read and interpret service agreements, proposals, scopes of work, invoices, inspection reports, maintenance records, project documents, policies, and procedures. Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams, and the ability to learn facilities request, document management, invoice, project, and reporting systems used by the Bank. Ability to create and maintain practical tracking tools, analyze status information, and produce accurate recurring reports for management and governance audiences. Ability to work independently with minimal supervision while maintaining appropriate communication, documentation, and escalation. Ability to be responsive to urgent facilities matters outside normal business hours when necessary and assigned. Valid driver’s license and a personal vehicle for transportation. Knowledge of Bank operations, regulatory expectations, security considerations, and vendor management practices is preferred. Ability to multi-task in a fast-paced environment." These are many items; some are skills/experience. The instruction says we can have Qualifications and Skills sections. But many of these are abilities/skills. However the Qualifications section already includes many ability statements. To avoid thin sections, we could combine Qualifications and Skills into one section called "Qualifications & Skills". But the instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't forbid combining but says prefer a few substantive sections over many thin ones. So we could have Qualifications (including education/experience) and Skills separate but that would be many thin? Actually we have many items; splitting into two sections each with many items is okay. But we could also put all under Qualifications. However the instruction says use those headings when section has real specific content. If we put all under Qualifications, we would not have a Skills section, which is fine. But we need to decide if we want to separate Requirements (like driver's license, volunteer hours) but we already put volunteer hours in Responsibilities. Driver's license could be a Requirement. But we could also put under Qualifications. Given the instruction to prefer few sections, I'd propose: About the role, Responsibilities, Qualifications, Pay. That's four sections. That covers all content. Qualifications will include education, experience, abilities, driver's license, etc. That seems acceptable. We must not include Requirements heading if we don't have separate content. So we will not include Requirements. Now we need to output HTML:

    About the role

    ... (the intro paragraph)

    Responsibilities

    • ... each duty
    • ...

    Qualifications

    • ... each qualification item
    • ...

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